Senior Manager- Warehouse Excellence

What are the Key Deliverables in this role

Financial Outcomes

• Drive warehouse and logistics network optimization to improve cost-to-serve and overall supply chain efficiency.
• Deliver secondary freight savings through route optimization, load consolidation, freight negotiation, and transport productivity initiatives.
• Improve warehouse productivity, storage utilization, inventory handling efficiency, and asset utilization across the network.
• Identify and implement cost optimization opportunities across warehousing, transportation, and CFA operations.
• Support strategic network design decisions balancing service levels, inventory positioning, and logistics costs.

Customer Service

• Improve OTIF, fill rates, and service reliability through optimized warehouse and distribution operations.
• Design channel-specific fulfillment and warehousing solutions for GT, MT, E-commerce, Quick Commerce, Food Service, and Exports.
• Lead seamless CFA transitions, warehouse changeovers, and network redesign initiatives with minimal business disruption.
• Establish robust CFA and logistics partner performance management processes to improve service outcomes.
• Enhance end-to-end visibility and responsiveness across warehouse and distribution operations.

Internal Processes

• Lead implementation and adoption of WMS, TMS, barcoding, and warehouse digitization initiatives across the logistics network.
• Standardize warehouse operating procedures, inventory controls, productivity measures, and governance mechanisms.
• Drive warehouse layout optimization, flow-path improvement, material handling efficiency, and warehouse engineering initiatives.
• Lead cross-functional transformation projects covering network redesign, warehouse modernization, and logistics excellence.
• Build data-driven performance management routines and operational dashboards for warehouse and logistics operations

Innovation and Learning

• Benchmark warehouse and logistics practices against leading FMCG and global supply chain organizations to identify improvement opportunities.
• Evaluate and deploy automation, digital solutions, advanced analytics, and emerging warehousing technologies.
• Develop organizational capability in warehouse engineering, network design, transportation excellence, and logistics analytics.
• Foster a culture of continuous improvement through lean methodologies, structured problem-solving, and operational excellence initiatives.
• Build advanced analytics and scenario-planning capabilities to support network optimization and future supply chain transformation.

What are the Critical success factors for the Role

• Proven ability to lead large-scale warehouse, logistics, and network transformation initiatives delivering measurable cost, service, and productivity improvements.
• Strong expertise in supply chain digitization and systems implementation, including WMS, TMS, barcoding, warehouse automation, and analytics-driven decision making.
• Ability to drive network optimization and operational excellence, including warehouse design, flow-path optimization, transportation efficiency, and CFA network rationalization.
• Strong cross-functional stakeholder management and project execution capability to influence Planning, Manufacturing, Procurement, Sales, Customer Service, Finance, CFA partners, and external service providers.
• Data-driven approach to problem solving and business case development, with a strong focus on cost-to-serve, service levels, productivity, and ROI realization.

What are the Desirable success factors for the Role

• Experience in leading FMCG warehousing modernization programs, including greenfield/brownfield warehouse projects and warehouse engineering initiatives.
• Exposure to advanced supply chain technologies and automation solutions such as ASRS, robotics, IoT-enabled operations, digital control towers, and AI-driven logistics planning.
• Strong commercial acumen with experience in freight procurement, contract negotiations, and logistics partner development.
• Capability to build internal Centers of Excellence and develop organizational capability, creating sustainable expertise in warehouse excellence and logistics transformation.
• MBA/ B. Tech. with relevant and depth of experience in Warehouse, Logistics & Transportation management & transformation