Manager - DSMG - BL, PL, UCL & LAP - X - Bucket - Jamnagar - Neo Square - J Grades

Department Icon Legal & Regulatory
Posted: 4 months ago
0-1 years
Jamnagar, Gujarat
Legal & Regulatory
work from office
Full Time

Posted: 4 months ago
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Job Description

  • Responsible for achieving the collections target in the assigned area while ensuring that SOPs and legal norms are followed as per process and organizational policy for X - Bucket
  • . Ensure amounts collected from the customer are deposited in the branch within the specified timeline
  • . Ensure feedback from collection activity is properly updated in Collection System
  • . Adherence to Code of Conduct always
  • . Timely reporting of service issues to the supervisor
  • . Follow all related procedures/documentation wherever applicable
  • . Timely completion of all training requirements - annual refreshers, e-learnings, product refreshers etc.
  • . Closure of all customer escalations within applicable TAT
  • . Maintenance and timely update of the legal MIS
  • . Maintain relations with the law enforcement agencies and the courts for effective recovery of dues in the region.
  • . Timely implementation of legal tools
  • . Ensure proper documentation of all case files pertaining to foreclosure and compliance of procedure and processes
  • . Ensure that all the accounts are managed in a manner so that:
  • . Defined timelines are met
  • . Appropriate approvals are in place
  • . Continuous feedback given to the local Credit team
  • . Maintain relations with the law enforcement agencies for effective recovery of dues
  • . Ensure documentation of Foreclosure files as per checklist
  • . Timely assignment of Foreclosure accounts for actions under relevant policies/ regulations.
  • . Maintain stock of property as per applicable processes
  • . Maintain periodic Asset verifications reports.
  • . Ensure timely update of records for accountholders change of contact details
  • . Achieve targeted results through interface with internal as well as external stakeholders
  • . Conduct periodic Collection Agency Audit
  • . Exercise adequate control over Agency performance in terms of
  • . Recruitment & training of field collectors
  • . Managing agency and field collector productivity

Skills

LegalLawReporting

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