Technical Support Manager

Department Icon Operations Maintenance & Support
Posted: 1 hour ago
2-4 years
Kolkata, West Bengal
Operations Maintenance & Support
work from office
Full Time
Closes 13 Dec 2026

Posted: 1 hour ago
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Job Description

< Back Technical Support Manager Apply Now
  • Kolkata, West Bengal, India
  • Job Type
  • Full Time
  • Workspace
  • Hybrid

About the Role

  • Have a minimum of 2 years of experience in SEO
  • Have very strong technical SEO skills
  • Experience in auditing on-page and off-page SEO factors to create effective SEO strategies
  • Experience in using SEO tools including or equivalent to Ahrefs, SEMRush, Screaming Frog
  • Ability to identify SEO problems, diagnose the root cause and devise effective intervention
  • Ability to partner with Content Marketing team to develop content strategies for search
  • opportunity, keyword analysis, and user intent
  • Develop a comprehensive outreach strategy to obtain backlinks from high-ranking, authoritative
  • websites in our niche
  • Ability to analyse data to derive insight and actions to drive performance
  • Analytically minded, experience using Google Analytics, Google Search Console and Data Studio
  • A positive attitude in high-pressure situations
  • Be a great problem solver and is not afraid of challenges

Requirements

  • Experience in B2C and website handling

  • Experience in finance and business categories or websites

  • Enthusiasm for SEO / online marketing

  • Experience in other digital channels i.e. SEM and Social etc

  • Strong analytical skills and an eye for detail

  • Knowledge of Microsoft Excel, and be able to use basic formulas

  • Basic knowledge of HTML - CSS, JavaScript, Structured Data

About the Company

We are dedicated to providing exceptional services and products that meet the needs of our customers. Our mission is to deliver quality and innovation while fostering a positive environment for our team and community.

  • Our Mission
  • To empower individuals and businesses through our innovative solutions and unwavering commitment to excellence.
  • Our Vision
  • To be a leader in our industry, recognized for our integrity, creativity, and customer-centric approach.
  • Our Values
  • Integrity: We uphold the highest standards of honesty and transparency.
  • Innovation: We embrace change and continually seek new ways to improve.
  • Customer Satisfaction: Our customers are at the heart of everything we do.
  • Teamwork: We believe in the power of collaboration and support.
  • Community: We are committed to giving back and making a positive impact.
  • Our Team
  • Our team is composed of dedicated professionals with diverse backgrounds and expertise. Together, we strive to achieve our goals and exceed expectations.

Skills

Technical SupportCustomer Satisfaction

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