Accounts Receivable Manager

Position: Accounts Receivable Manager

Location: Mumbai

Industry: IT Industry

Experience Required: 10-15 Years

Department: Finance & Accounts

Skills

Client Visit, B2B Collection, Domestic Collection, Client Handling, Credit Control, Team Handling

Role Summary

We are looking for an experienced and dynamic Accounts Receivable Manager to lead the end-to-end Accounts Receivable and Collection function. The ideal candidate should possess strong expertise in Domestic B2B Collections, Credit Control, Cash Flow Management, and Receivables Governance within the IT Industry. The role demands strategic leadership to drive collections performance, optimize working capital, mitigate credit risks, and build robust collection processes while managing key stakeholder relationships.

Key Responsibilities

• Lead and manage the Accounts Receivable and Domestic B2B Collection function across the organization.
• Drive timely collections, minimize overdue receivables, and improve Days Sales Outstanding (DSO).
• Manage customer credit evaluations, establish credit limits, and monitor customer credit risks.
• Review and monitor Accounts Receivable aging reports and implement effective collection strategies.
• Develop and implement credit control policies, collection processes, and recovery mechanisms.
• Collaborate closely with Sales, Finance, Legal, and Business teams to resolve payment disputes and ensure timely collections.
• Negotiate repayment plans and collection settlements with customers while maintaining strong business relationships.
• Drive cash flow optimization initiatives and ensure healthy working capital management.
• Oversee customer account reconciliations and resolve billing and payment-related discrepancies.
• Prepare and present collection MIS, aging analysis, DSO reports, and recovery dashboards to senior leadership.
• Lead automation and process improvement initiatives to enhance collection efficiencies.
• Ensure compliance with internal controls, audit requirements, and company policies.
• Mentor and develop high-performing Accounts Receivable and Collection teams.
• Manage escalations involving delayed payments and implement proactive recovery strategies for high-risk accounts.

Mandatory Requirements

• 15+ years of experience in Accounts Receivable, Credit Control, and Collections Management.
• Mandatory experience in the IT Industry (IT Services, IT Infrastructure, Cloud Services, or Technology Services).
• Must have extensive experience in Domestic B2B Collections.

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• Proven experience in managing large customer portfolios and handling high-value receivables.
• Strong expertise in Credit Risk Assessment, Cash Flow Management, and Working Capital Optimization.
• Hands-on experience in DSO management, Aging Analysis, Collection Strategy, and Recovery Management.
• Experience in leading and managing large Accounts Receivable and Collection teams.
• Strong stakeholder management skills with the ability to collaborate effectively with Sales, Finance, Legal, and Business teams.
• Excellent negotiation, analytical, and problem-solving abilities.
• Experience in ERP systems, financial reporting, and collection MIS reporting.

Preferred Qualifications

• PGDM / MBA (Finance) / M.Com / B.Com or equivalent qualification in Finance & Accounting.
• Exposure to large enterprise customers and contract-based billing models will be an added advantage.

Preferred Industry

• IT Services
• IT Infrastructure Services
• Cloud Services
• Technology Services Companies