Customer Support Executive (Voice/Blended Process). Walk In Interview!

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 1 month ago
1-4 years
Noida(Sector 64), Ghaziabad, Greater Noida
work from office

Posted: 1 month ago
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Applicants: 85+
Job Description
About Company
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Job Description

Jag Tech Mahindra Noida is Hiring on immediate basis

Mega Walk-In Drive || 5 days Working: 2 days rotational shifts and off's || Customer Support Associate


Noida Location: Work from office (Not Hybrid)


Salary: up to 2.5 LPA(CTC) (Depending on interview, experience and skills)


Freshers can also attend the interview


Minimum qualification: 12th pass, Graduates can also attend the interview


Smooth interview process, Immediate joiners required.


About the Role:

We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.


Key Responsibilities

:


Handle inbound and outbound customer calls professionally.


Address and resolve customer queries, issues, and concerns with empathy and accuracy.


Provide product/service information and support.


Maintain detailed records of customer interactions.


Work effectively in a fast-paced, rotational shift environment.


Skills and Qualifications:


Excellent verbal communication skills in English.


Strong problem-solving and active listening skills.


Ability to work flexible shifts, including weekends and holidays.


A customer-centric attitude and willingness to go the extra mile.


If you have a passion for delivering excellent customer service and thrive in a dynamic setting, we'd love to hear from you or reach directly at the below mentioned location


Google maps Link of interview location:

Looking to get Placed? Try our Placement Guarantee Plan


https://maps.google.com/?q=28.614212,77.377129


Interview address:

A6, Tech Mahindra, Sector 64, near Sahara chowk, Noida, Uttar Pradesh.(Near to Noida sector 62 metro station, blue line DMRC)


For more details please contact:


HR Sanchita Maity @9155093377 or WhatsApp your resume on the same number.


HR Sejal Khanna @ 9654353415 or WhatsApp your resume on the same number.


Immediate joiners Preferred


All the best!!


Skills

Inbound Voice ProcessBPOBlended ProcessInbound ProcessCustomer CallingBanking ProcessInbound CallsVoice ProcessCustomer SupportCustomer ServiceVoice Process

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About Company

Tech Mahindra represents a leading force in the global IT services and consulting sector, offering innovative solutions to help businesses navigate the digital transformation landscape. With a focus on leveraging next-generation technologies including 5G, blockchain, cybersecurity, artificial intelligence, and more, Tech Mahindra is committed to driving digital advancement and enhancing customer experiences across various industries such as telecommunications, manufacturing, banking, healthcare, and retail. Tech Mahindra Careers provides a plethora of opportunities for professionals to grow and excel in a diverse and inclusive work environment. The company fosters a culture of learning, innovation, and collaboration, encouraging employees to explore new ideas and contribute to groundbreaking projects. Working at Tech Mahindra means being part of a global community that values integrity, sustainability, and social responsibility, all while shaping the future of technology and its application in the world.

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Important dates & deadlines?

Application Deadline

24 Apr 26, 05:47 PM IST

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Customer Support Executive (Voice/Blended Process). Walk In Interview!

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