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Job Description
Tech Mahindra is Hiring on immediate basis
Mega Walk-In Drive || 5 days Working: 2 days rotational shifts and off's || Customer Support
Associate
Noida Location: Work from office
Salary: up to 20k per month in hand (Depending on interview, experience and skills)
Minimum qualification: 12th pass
Smooth interview process, Immediate joiners required.
Note: ** Good ENGLISH Communication skills required **
About the Role:
We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.
Key Responsibilities:
Handle inbound and outbound customer calls professionally.
Address and resolve customer queries, issues, and concerns with empathy and accuracy.
Provide product/service information and support.
Maintain detailed records of customer interactions.
Work effectively in a fast-paced, rotational shift environment.
Skills and Qualifications:
Excellent verbal communication skills in English.
Strong problem-solving and active listening skills.
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Ability to work flexible shifts, including weekends and holidays.
A customer-centric attitude and willingness to go the extra mile.
If you have a passion for delivering excellent customer service and thrive in a dynamic setting, we'd love to hear from you or reach directly at the below mentioned location
https://maps.app.goo.gl/QpG9PFwoT6BMhj737?g_st=aw
Tower A, First Floor A8, Tech Mahindra, Knowledge Boulevard, Sector 62, near IMS College, Noida, Uttar Pradesh 201301 (Near Noida Electronic city metro station, DMRC Blue Line)
For more details please contact:
Saloni Sharma @ 8800817179 or WhatsApp your resume on the same number
Binne @ 9891784121 or email your resume at bx001103296@techmahindra.com
Prashant @ 9616575879 or WhatsApp your resume on the same number
Skills
Customer SupportBPOInbound ProcessInbound Customer ServiceFluent EnglishBpo Customer ServiceInbound CallsVoice ProcessIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Tech Mahindra represents a leading force in the global IT services and consulting sector, offering innovative solutions to help businesses navigate the digital transformation landscape. With a focus on leveraging next-generation technologies including 5G, blockchain, cybersecurity, artificial intelligence, and more, Tech Mahindra is committed to driving digital advancement and enhancing customer experiences across various industries such as telecommunications, manufacturing, banking, healthcare, and retail. Tech Mahindra Careers provides a plethora of opportunities for professionals to grow and excel in a diverse and inclusive work environment. The company fosters a culture of learning, innovation, and collaboration, encouraging employees to explore new ideas and contribute to groundbreaking projects. Working at Tech Mahindra means being part of a global community that values integrity, sustainability, and social responsibility, all while shaping the future of technology and its application in the world.
Important dates & deadlines?
Application Deadline
20 Nov 25, 02:57 PM IST
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