Software Product Management Senior Specialist

Overview

TekWissen is a global workforce management provider throughout India and many other countries in the world. The below client is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet

Job Title: Software Product Management Senior Specialist

Location: Chennai

Work Type: Hybrid (4 Days work From Office)

Position Description

• The Timekeeping Modernization Product Group delivers and supports critical systems for managing time, absence, and workforce management functions essential for paying the clients hourly and salaried employees.
• The objective is to modernize these systems, reduce technology complexity, and simplify business processes.
• In this role, youll serve as the Jira subject-matter expert and delivery support specialist for the Timekeeping Modernization Program, working with Product Management leadership to support implementation of Workforce Software (WFS).
• Youll maintain the programs Jira environment — dashboards, boards, and workflows giving leadership real-time visibility into status, risk, and deadlines — bridging complex labor requirements and technical payroll capabilities. Youll use advanced Jira administration skills (plus SharePoint, MS Teams, Microsoft 365) to track scope, risks, and issues, focusing on due date tracking, follow-up, and escalation support.
• Strong attention to detail is needed to synthesize complex information into dashboard-ready updates while supporting strategic planning and stakeholder alignment.

• Jira Administration, Dashboards & Deadline Management Support configuration and improvement of Jira projects, boards, workflows, and custom fields.
• Build executive- and team-level dashboards, filters, and reports for status, due dates, and at-risk deliverables. Maintain deadline tracking across epics, stories, and tasks, identifying slippage risk proactively. Support escalation workflows, routing at-risk deadlines through governance channels (L1/L2/L3).
• Configure automation rules (SLA reminders, due-date notifications, auto-escalation).
• Maintain traceability between epics/sagas and stories/tasks with clear owners, due dates, and status.
• Release Planning & Program Execution Coordinate deliverables supporting timely delivery of WFS configuration.
• Support delivery planning, including risk, issue, and change management tracked through Jira.
• Develop project/release plans outlining scope, timing, and ownership.
• Coordinate cross-functional teams to ensure data flow between WFS, HRIS, and Payroll, including cutover plans.
• Provide Gantt charts, burndowns, and timeline visualizations for governance use.
• Participate in daily stand-ups using Jira as the source of truth.
• Follow change control protocol for upgrades and configuration shifts.
• Communication Assign actions, owners, and due dates on cross-project dependencies (vendor management, integrations, data migration), escalating proactively when at risk.
• Build relationships with stakeholders and Business Owners to ensure plans and deadlines are understood and resolved.
• Strategic Support & Product Management Partner with Product Management leadership to translate strategic objectives into Jira-tracked plans and support solution validation.
• Support communication of product vision, strategy, and roadmaps. Collaborate with Product Managers to define OKRs aligned with business goals.
• Help prioritize and manage the product backlog across WFS, HRIS, and Payroll. Facilitate discussions translating strategic ideas into measurable requirements.
• Continuous Improvement Support best practices in Jira administration, improving dashboards, workflows, and reporting.
• Support Agile methodologies for sprint and release execution.
• Assist in Agile ceremony artifact creation within Jira.
• Participate in roadmap discussions and requirements prioritization.
• Support prioritization of deliverables in the Jira backlog.
• Validate that sagas/epics are broken into clear, testable stories or tasks with accurate due dates.

• IT Support, Business Process Analysis, Business Transformation, Business Strategy, Data Analysis, IT Strategy, Business Requirements, Business Process Support, Business Analysis, Business Process Improvement, IT Solutions, Business Analytics, Program Manage PMs & Projects, Project Management, Jira, Release Management

• Senior Specialist Exp.: 8+ years as Product/Delivery Mgr

• Direct experience or certification with WorkForce Software (WFS) (e.g., PT101, PT102) or other timekeeping systems.
• Background in automotive, logistics, or high-volume industrial environments.

• Bachelors Degree

• Masters Degree

• Jira administration, dashboard creation, workflow configuration, due date/deadline tracking, escalation management, automation rules (SLA/notifications), release planning, project planning, risk management, issue management, change management, WorkForce Software (WFS) , HRIS integration, Payroll systems integration, data migration, system cutover/parallel run planning, Gantt charts/burndown reporting, stakeholder management, vendor management, third-party software integration, cross-functional coordination, Agile methodologies, sprint/release management, backlog prioritization, product roadmap development, OKR definition, requirements documentation, Business Owner alignment, SharePoint, MS Teams, Microsoft 365, governance reporting, traceability management, user story/task refinement