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Job Description
What role you will play in team: Provide excellent customer service support to insurance policyholders.
What you will do: Address queries, resolve complaints, and provide information about insurance policies.
Key responsibility:
- Handle incoming calls and emails from customers.
- Address customer queries and complaints effectively.
- Provide information about insurance policies and procedures.
- Process policy changes and updates.
- Maintain accurate records of customer interactions.
- Adhere to company policies and procedures.
Required Qualification and Skills:
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making skills.
- Proficiency in English and Hindi.
- Experience in customer service (preferred).
Benefits Included:
- Competitive salary and benefits package.
- Opportunities for career advancement.
- Training and development programs.
- Medical insurance.
- Paid time off.
A Day in the Life: A typical day involves handling a high volume of customer calls and emails, resolving inquiries, and ensuring customer satisfaction.
Skills
Customer ServiceCommunicationProblem SolvingInsuranceCall CenterIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Teleperformance is a global leader in digital integrated business services, offering a comprehensive array of customer experience management, back-office, and technical support services. Teleperformance careers provide an extraordinary opportunity for individuals looking to excel in a fast-paced, innovative environment that prioritizes customer satisfaction and operational excellence. By joining Teleperformance, professionals become part of a dynamic team dedicated to enhancing customer interactions through cutting-edge technology and transformative strategies. Teleperformance is committed to fostering an inclusive, diverse workplace where employees can grow professionally and personally. With a presence in numerous countries worldwide, Teleperformance offers unparalleled career advancement opportunities, making it an ideal place for ambitious individuals eager to make a significant impact in the global business services sector.
Important dates & deadlines?
Application Deadline
13 Aug 25, 11:39 AM IST
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Insurance Customer Service Representative
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