Delivery Director

Company Description

The Ksquare Group is a consulting company focused on delivering cutting-edge technological solutions through customized projects that enhance decision-making with speed and quality. By partnering with leading technology platforms, the company accelerates digital transformation initiatives for its clients. Its core expertise includes Salesforce and data solutions, helping organizations modernize processes and leverage insights for better business outcomes. Professionals joining The Ksquare Group can expect to work in a dynamic environment centered on innovation, collaboration, and high-impact technology delivery.

Role Summary

The Director – Delivery will lead the India Center of Excellence (CoE), driving end-to-end delivery across multiple programs and client engagements. This leadership role is responsible for ensuring successful project execution, operational excellence, AI-led software delivery, and achievement of business outcomes across fixed-price and outcome-based engagements.

Key Responsibilities

• Lead and oversee delivery of all projects and programs within the India CoE, ensuring quality, timelines, customer satisfaction, and profitability.
• Build and scale an AI-driven Software Development Life Cycle (SDLC), leveraging Generative AI and agentic frameworks to improve productivity, quality, and speed of delivery.
• Drive delivery of innovative AI-powered solutions across enterprise transformation programs, including automation, analytics, and intelligent applications.
• Manage large, complex portfolios comprising fixed-bid, managed services, and outcome-based engagements, ensuring commercial success and risk mitigation.
• Establish governance mechanisms, delivery metrics, KPIs, and executive reporting to ensure predictable and transparent execution.
• Collaborate with clients, business leaders, and technology teams to define delivery strategies aligned with business outcomes.
• Lead high-performing multidisciplinary teams across architecture, COTS platforms, engineering, QA, data, AI, and cloud technologies.
• Champion engineering excellence through DevSecOps, CI/CD, quality engineering, and AI-assisted development practices.
• Drive continuous improvement initiatives to optimize cost, productivity, utilization, and customer experience.
• Support pre-sales, solutioning, estimation, and contract negotiations for strategic pursuits and large transformation deals.

Required Experience & Qualifications

• 15+ years of experience in technology delivery, with at least 5 years in a senior delivery leadership role.
• Proven experience leading large-scale global delivery organizations or Centers of Excellence.
• Demonstrated expertise in delivering AI-enabled solutions and implementing AI-driven SDLC practices.
• Strong experience managing fixed-price, outcome-based, and managed services engagements with P&L accountability.
• Experience in portfolio management, stakeholder engagement, and executive-level client interactions.
• Deep understanding of Agile delivery, DevSecOps, cloud platforms, and modern engineering practices.
• Excellent leadership, communication, and organizational skills with the ability to drive transformation at scale.

Preferred

• Experience in GenAI, Agentic AI platforms, and AI-assisted engineering tools.
• Exposure to enterprise architecture and digital transformation programs across industries.
• Experience leading geographically distributed teams and global delivery models.