Service Line Executive

Thea Health Care
Department Icon Business Development / Sales
Posted: 7 months ago
1-5 years
Mysuru
Business Development / Sales
work from office
Full Time
Posted: 7 months ago
Let Jobaaj One apply for you

An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.

Job Description
Similar Jobs
Please verify your account first! Send OTP

Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Key Responsibilities:

  • Package conversion, CRM usage and customer experience, event management & customer engagement.
  • Follow-up calls for upcoming EDD, delivery package, and bed booking.
  • Organize events end to end, which include maternity photo shoots and baby showers.
  • Keep the management updated regarding all feedback, service gaps, and customer perceptions of our products, packages, and offers.
  • Own any issues the customer may encounter & ensure prompt recovery by the respective team.
  • Actively work with coordinating departments to close the gaps and ensure the service experience constantly meets expectations.
  • Track CRM leads.
  • Maintains productivity data as per schedule per doctor EDD tracker, monthly delivery tracker.
  • Accurately update patient conversion sources, such as referral channels and marketing initiatives.
  • Capture data of all prospectives and HIS updation and forward reports based on defined parameters to enable decision-making and focus.
  • Be constantly updated on competition activity rates, products, and discounts.
  • Participate in all activities scheduled by Corporate meetings, performance reviews, training, and assessments.

Skills

DoctorMarketingEvent ManagementCustomer EngagementRecoveryCrmCustomer ExperienceServicingDelivery

If a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.

Similar Jobs

View all
Bag Logo
Jobaaj
Get jobs like this by email

New Business Development / Sales roles in Mysuru.

Job Alert
Google hiring for Specific Roles Apply Now!
1 min ago
New Opportunity
Amazon is hiring freshers Apply Now!
5 min ago
Featured Jobs
Microsoft opening 50+ positions Apply Now!
10 min ago

One email a day. Unsubscribe any time.