KYC Verification Associate

KYC Verification Associate

Hello Aspirants,

At our Organization we like to keep it uncomplicated, exciting and fast well, thats our brand promise to our customers. We want to give them loans in under 3 minutes - UNCOMPLICATED AND FAST!

So who are we

We are a fintech start-up. We are three founders and onto our 2nd innings. All three of us are ex-bankers. Nitin and Viraj are successful entrepreneurs. Their previous start-up was a cool analytics company, where they built the most innovative analytics products and hired the best brains. Amit is a seasoned banker with over 21 years of global retail banking experience. During this tenure with Standard Chartered, he held key positions like Country Head of Risk, Country Head of Retail Banking, and Head of Digital Banking for ASEAN and South Asia.

• So here we are - building our next venture with even brighter brains this time.
• Our vision is to revolutionize the lending industry in India. We want to make easy and fast credit available to all salaried employees with the click of a few buttons.
• Our philosophy is simple - get the best team, and everybody gives their best shot at work to make our organization succeed.
• Role Overview
• We are hiring a KYC Verification Associate to manage KYC verification processes, conduct outbound calls to customers, and ensure compliance with regulatory and internal guidelines.
• Key Responsibilities

• Handle end-to-end KYC verification processes.
• Conduct outbound calls to customers for verification and clarification.
• Ensure compliance with financial regulations and internal policies.
• Maintain accurate documentation and update systems regularly.
• Coordinate with internal teams for issue resolution and case closure.

Role Requirement

• Professional proficiency in English and conversational proficiency in Hindi; regional language skills preferred; Malayalam language proficiency is good to have
• Basic analytical skills with understanding of finance/accounting concepts.
• Ability to handle customer conversations confidently.
• Must be able to work Saturdays and Sundays (rotational weekday offs as per roster).
• Shifts: 9 AM - 6 PM, 10 AM - 7 PM, or 2 PM - 11 PM.
• Freshers are preferred.