Product Owner(AEM)

Job Title: Product Owner(With AEM)

Role Summary:

Hands-on Product Owner to lead the end-to-end digital transformation and continual optimization of our global website. This individual will personally drive all phases of product planning and execution, working closely with cross-functional peers, and will be directly accountable for delivering measurable results on time, without the support of direct reports.

Accountability:

• Sole ownership of the product backlog, defining, refining, and prioritizing work for all development cycles.
• Direct accountability for the planning, successful delivery, and ongoing iteration of Visa.com digital experiences.
• Ensures all goals, timelines, and quality standards are met without delegation.
• Functions as the single point of contact for stakeholder communication across UX, Design, Technology, Content, SEO/SEM, and Analytics.

Responsibilities:

• Vision & Strategy: Reimagine and champion a best-in-class digital experience across Visa.com that aligns with company strategy and customer needs.
• End-to-End Backlog Ownership: Personally write detailed user stories, define epics, prioritize features, and score technical complexity with engineering partners.
• Execution Discipline: Develop practical product and project plans, manage delivery schedules, and proactively mitigate risks to prevent any slippage on deadlines.
• Hands-On Delivery: Execute backlog grooming, sprint planning, UAT, documentation, and demo activities without the support of direct reports.
• Stakeholder Engagement: Work side-by-side with functional leads in UX, Design, Tech Development, Web Operations, Content, SEO/SEM, and Analytics to align priorities and resolve issues.
• Data-Driven Decisions: Analyze website performance, customer feedback, and analytics to drive continual enhancements.
• Third-Party Management: Coordinate directly with external vendors or partners on integrations or technical requirements.
• Product & Project Management: Treat Visa.com as a holistic product—roadmap features, document dependencies, track KPIs, and maintain visibility for all stakeholders.
• Communication: Provide clear, regular updates and escalate risks early for resolution.

Required Experience & Skills:

• Minimum 7 years of Product Owner, Product Manager, or Technical Delivery experience with large-scale, enterprise-grade websites.
• Demonstrated success leading digital transformations, from vision through delivery, with measurable impact and no project slip.
• Strong technical proficiency in web and digital platforms (front-end frameworks, and ideally Adobe Experience Manager/AEM).
• Hands-on expertise managing product and project lifecycle in JIRA or similar tools.
• Proven ability to operate independently—executing detailed tasks personally, without support staff or direct reports.
• Skilled in stakeholder management and cross-functional alignment (UX, Tech, Content, SEO, Analytics).
• Comfort working directly with third-party tech providers and vendors.
• Advanced problem-solving and risk management skills.
• Bachelors degree in Computer Science, Engineering, or related field preferred.