International Customer Service - Voice Process

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 1 month ago
1-5 years
Bengaluru
work from office

Posted: 1 month ago
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Applicants: 85+
Job Description
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Job Description

Greetings from Trigent Software!!


Candidate with excellent communication skills are higly preferred.


Role: International Customer Support(Voice)

Mode of Work: Work from Office

Experience : Min 0.6 Years to 6 Years

Location: Bengaluru

Working Days: 5 days

Shift: Rotational ( Including Night Shifts )

Qualification: PUC (10+2) / Any Graduate / Any PG

Salary : 3.5LPA to 4.8 LPA

Cab: Pick and Drop will be provided

Notice : Immediate


Roles & Responsibilities:


* You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.

You will also be responsible for closing the fault and complaints within SLA's.

* Support inbound sales through upselling or cross selling of products or services.

* Ability to handle disputes

* Ability to manage multiple stakeholders

* Ability to meet deadlines

Looking to get Placed? Try our Placement Guarantee Plan

* Ability to work well in a team

* Adaptable and flexible

* Afternoon Shift - 12:30 - 02:30 IST (Hoop) Work from Office


**looking only for immediate joiners**


For More Details ContactHR Sujath Ali @7680048497{call or WhatsApp} or email your resume tosujath_a@trigent.com


Skills

Inbound Voice ProcessBpo Customer ServiceVoice ProcessInternational BPOInternational Voice ProcessInternational Call CenterBpo VoiceInternational VoiceCustomer SupportCustomer ServiceVoice Process

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About Company

Trigent Software effectively facilitates the release of several software updates each year. The team consistently satisfies engagement objectives, which results in a long-term partnership.

Important dates & deadlines?

Application Deadline

01 May 26, 04:13 PM IST

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International Customer Service - Voice Process

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