International Customer Service - Voice Process

Department Icon Operations Maintenance & Support
Posted: 7 months ago
1-5 years
Bengaluru
Operations Maintenance & Support
work from office
Full Time

Posted: 7 months ago
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Job Description

Greetings from Trigent Software!!


Candidate with excellent communication skills are higly preferred.


  • Role: International Customer Support(Voice)
  • Mode of Work: Work from Office
  • Experience : Min 0.6 Years to 6 Years
  • Location: Bengaluru
  • Working Days: 5 days
  • Shift: Rotational ( Including Night Shifts )
  • Qualification: PUC (10+2) / Any Graduate / Any PG
  • Salary : 3.5LPA to 4.8 LPA
  • Cab: Pick and Drop will be provided
  • Notice : Immediate

Roles & Responsibilities:


* You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.

  • You will also be responsible for closing the fault and complaints within SLA's.
  • * Support inbound sales through upselling or cross selling of products or services.
  • * Ability to handle disputes
  • * Ability to manage multiple stakeholders
  • * Ability to meet deadlines
  • * Ability to work well in a team
  • * Adaptable and flexible
  • * Afternoon Shift - 12:30 - 02:30 IST (Hoop) Work from Office

**looking only for immediate joiners**


For More Details ContactHR Sujath Ali @7680048497{call or WhatsApp} or email your resume tosujath_a@trigent.com


Skills

Inbound Voice ProcessBpo Customer ServiceVoice ProcessInternational BPOInternational Voice ProcessInternational Call CenterBpo VoiceInternational VoiceCustomer SupportCustomer ServiceVoice Process

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About Company

Trigent Software effectively facilitates the release of several software updates each year. The team consistently satisfies engagement objectives, which results in a long-term partnership.

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