International Voice Process Executive - UK Shift - Sal Upto 5.64 LPA

Department Icon Operations Maintenance & Support
Posted: 7 months ago
1-5 years
Bengaluru(Koramangala)
Operations Maintenance & Support
work from office
Full Time

Posted: 7 months ago
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Job Description

Greetings from Trigent Software!!


Hiring for Customer Support Executive - International Process


**Only candidates who have excellent communication can apply**


Role: International Voice Process Executive

Process: Telecom Process

Mode of Work: Work from Office

Location: Bangalore (Mahadevapura & Koramangala)

Working Days: 5 days

Shift: UK Shift

Qualification: Graduates and Undergraduates (only Exp)


Salary: Upto 5.64 LPA + Incentives


Responsibilities:

You will be aligned with our Customer Support vertical and help us in managing/ resolving customer queries, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.

Support inbound sales through upselling or cross selling of products or services.

  • Ability to handle disputes
    •Ability to manage multiple stakeholders
    •Ability to meet deadlines
    •Ability to work well in a team
    •Adaptable and flexible

Afternoon Shift - 12:30 - 02:30 IST (Hoop)

Work from Office


Rounds of Interview: VERSANT > HR > OPS


Preferred Candidates Profiles:

* Candidate should be comfortable working in UK Shift

* Candidate should be comfortable doing Upselling sales


Perks and Benefits:

* 2 - way cab facility

* Food facility


Interested candidates can contactHR Reena at @8072181834or can share their resumes toreena_s@trigent.com


Regards,

HR Reena

Trigent Software

8072181834

reena_s@trigent.com

Skills

Communication SkillsCustomer SupportConvincing PowerInternational Voice ProcessInterpersonal SkillsLeadership SkillsInterpersonalVoice ProcessCustomer SupportInternational Voice ProcessVoice Process

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About Company

Trigent Software effectively facilitates the release of several software updates each year. The team consistently satisfies engagement objectives, which results in a long-term partnership.

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