Travel Sales Specialist

Company Description TripTribe is a travel platform focused on making community-led travel experiences easily discoverable and bookable. The company aggregates trips from verified community providers, enabling travelers to search, compare, and book with confidence. By curating trusted travel offerings, TripTribe helps travelers find unique, group-oriented journeys that match their interests. The platform emphasizes safety, transparency, and quality, aiming to build a reliable space for community travel worldwide.

Role Description The Travel Sales Specialist is a full-time, on-site role based in Gurugram. This role involves engaging with prospective travelers, understanding their preferences, and recommending suitable community-led trips listed on the TripTribe platform. The specialist will handle inbound and outbound inquiries, provide detailed trip information, and guide customers through the booking process. Daily tasks include maintaining accurate records in CRM tools, following up on leads, coordinating with trip providers for availability and pricing, and meeting defined sales targets. The role also includes providing post-booking support, gathering feedback to improve offerings, and collaborating with marketing and operations teams to enhance the traveler experience.

• Strong sales and customer service skills, with the ability to build rapport and close bookings.
• Comfort with using CRM systems, online booking tools, and basic office software.
• Excellent spoken and written communication skills in English; additional languages are an advantage.
• Knowledge of travel industry trends and interest in community or group travel experiences.
• Ability to work in a fast-paced, target-driven environment and manage multiple inquiries simultaneously.
• Prior experience in travel sales, hospitality, or tourism is preferred but not mandatory.
• Bachelors degree in Business, Tourism, Hospitality, or a related field, or equivalent practical experience.
• Strong problem-solving skills, attention to detail, and a customer-centric mindset.