SME Telesales

Job Title : SME- Telesales

Location : Powai, Truemeds

Key Responsibilities

• Lead, manage, and motivate a team of 40–50 telesales executives to consistently achieve sales targets.
• Drive daily, weekly, and monthly sales performance and ensure target accomplishment.
• Monitor individual and team productivity, providing regular feedback and performance coaching.
• Train and mentor team members on sales techniques, product knowledge, objection handling, and customer engagement.
• Provide real-time on-floor support and guidance to improve conversion rates and sales closures.
• Assign and distribute daily leads to agents and ensure timely follow-up.
• Track key performance metrics and prepare performance reports as required.
• Maintain high levels of team discipline, motivation, and adherence to company processes.
• About 80% team management and operations and 20% direct calling/sales activity.

Requirements

• Proven experience in a target-driven telesales or sales environment.
• Minimum 1-3 years of experience as team lead sales
• Strong sales knowledge and operations experience
• Proficiency in Microsoft Excel, Google Sheets, and Google Forms.
• Ability to analyze sales data and take corrective actions to improve performance.
• 6-day working week with a rotational weekly off.