CRM Intern

: CRM & Retention Marketing Intern

Location: Civil Lines, Jaipur

Work Mode: On-site

Department: Performance Marketing

Stipend: ₹10,000 per month

Full-Time Opportunity: Based on performance (Starting Salary: ₹25,000 In-Hand)

Company Description

Trumpet Media is a results-driven digital marketing and web development agency with a strong presence in Jaipur and Bangalore. We specialize in crafting high-impact websites and executing comprehensive 360° marketing strategies tailored to the unique needs of D2C brands. With a proven track record of driving growth for influential clients like Uber, Swiggy and big designer labels, our team is dedicated to enhancing brand visibility, optimizing customer journeys, and boosting sales through data-driven creativity and innovation.

Role Overview

We are looking for a CRM & Retention Marketing Intern who is eager to learn and build a career in customer lifecycle management, retention marketing, and marketing automation. This role offers hands-on exposure to CRM campaigns, customer engagement strategies, and performance-driven marketing initiatives.

The ideal candidate is analytical, detail-oriented, and excited about understanding customer behavior and driving repeat purchases through effective communication channels

Key Responsibilities

• Assist in planning and executing Email, SMS, and WhatsApp marketing campaigns.
• Support customer segmentation based on demographics, behavior, and purchase history.
• Help create and optimize customer lifecycle journeys, including onboarding, retention, and reactivation campaigns.
• Monitor campaign performance and prepare reports on key metrics.
• Coordinate with Performance Marketing, Design, and Content teams for campaign execution.
• Conduct basic market and competitor research to identify retention opportunities.
• Assist in A/B testing campaigns to improve engagement and conversion rates.
• Maintain CRM databases and ensure data accuracy.
• Support efforts to improve customer retention, loyalty, and lifetime value (LTV).

Required Skills

• Strong interest in Digital Marketing, CRM, or Retention Marketing.
• Excellent written and verbal communication skills.
• Basic knowledge of Excel or Google Sheets.
• Analytical mindset with attention to detail.
• Ability to learn quickly and work in a fast-paced environment.
• Strong organizational and time-management skills.

Preferred Skills

• Understanding of Email Marketing and Customer Journey Mapping.
• Familiarity with Shopify and D2C business models.
• Knowledge of CRM platforms such as Klaviyo, HubSpot, Mailchimp, WebEngage, MoEngage, or similar tools.
• Basic understanding of Performance Marketing concepts.

What Youll Gain

• Practical experience working with leading D2C brands.
• Hands-on exposure to CRM tools and marketing automation platforms.
• Mentorship from experienced Performance Marketing professionals.
• Opportunity to work on real campaigns that impact business growth.
• Fast-track career growth with potential conversion to a full-time role.

What We Offer:

• Competitive salary + performance-based incentives.
• Opportunity to work with a fast-growing agency and make a real impact.
• Flexible work environment with opportunities for career growth.