Cluster Manager

Company Description

UBI Services Ltd (UBISL) is a wholly owned subsidiary of Union Bank of India, a leading Public Sector Bank headquartered in Mumbai. Originally established in 1999 as a Primary Dealer in Government Securities and Treasury Bills, the company has evolved to offer institutional broking, mutual fund distribution, and trading in financial instruments such as Treasury Bills and Government Securities. UBISL is now expanding its portfolio by providing doorstep services for Housing and Vehicle Loans as a distribution arm of Union Bank of India. The company offers comprehensive financial solutions to individuals, assisting with everything from property or car searches to loan arrangements.

Role Description

This is a full-time, on-site role based in Delhi, India. The Cluster Manager will oversee and lead a team of sales and service professionals, ensuring the achievement of business targets in areas such as housing and vehicle loan distribution. Key responsibilities include monitoring team performance, developing and implementing strategies to grow the customer base, maintaining strong relationships with clients, and overseeing day-to-day operational activities. The role also involves driving the team to provide superior customer experiences and ensuring compliance with regulatory policies.

Qualifications

• Proven leadership and team management skills, with the ability to motivate and guide team members effectively
• Strong sales and business development acumen, with a background in financial services, loan distribution, or related industries
• Proficient in relationship management, customer service, and client retention strategies
• Excellent communication, presentation, and interpersonal skills
• Ability to work under targets and deadlines and adapt to dynamic business environments
• Understanding of financial products such as housing loans, vehicle loans, mutual funds, and other financial instruments
• Bachelors degree in Finance, Business Administration, or a related field; MBA is a plus
• Prior experience in a similar managerial role will be considered an advantage