Sales Manager-Semi Formal LAP-TN&KA

• POSITION DESCRIPTION

  JOB TITLE : Sales Manager-Semi Formal LAP

• GRADE : SM
• DEPARTMENT : MSME
• LOCATION : Branch
• SUB-DEPARTMENT : Business
• TYPE OF POSITION : Full-time
• REPORTS TO : Area Business Manager/Circle Business Manager - LAP
• REPORTING INTO
• Portfolio Relationship Manager

• ROLE PURPOSE & OBJECTIVE

• As Sales Manager, he or she will be responsible for achieving Business targets and managing healthy Portfolio, by ensuring timely repayments and controlling customer exits.
• This role seeks to drive business volume through the Direct Sales Agent (DSA) channel.
• SIZE OF THE ROLE

FINANCIAL SIZE

NON-FINANCIAL SIZE

• Monthly Business volume as per the business target, average monthly productivity of 40 – 75 lacs
• X-Bucket Collections as per defined norms
• Insurance cross-sell coverage on 100% of customers
• Family SA and Business CA sourcing
• Coordination with Credit Manager for case approval and CAD and Operations for case disbursement.
• Maintains Daily sales report and sharing with supervisor.
• Maintains DSA tracker for pay-out processing
• KEY DUTIES & RESPONSIBILITIES OF THE ROLE

• Daily/ Weekly /Monthly monitoring of the accomplishment of targets according to the annual/monthly targets established
• Identification and development of DSA channel, around the defined distance of the Sitting Hub
• Provides regular updates and training to DSA channel; Ensure payout to DSA are on time
• Create Awareness in the market through direct and indirect marketing
• Tracks competition in terms of rates, credit assessment, DSA payouts, marketing activities

• Ensure customers are educated about all products/services offered by Ujjivan.
• Ensure lower customer attrition by providing different products as per customer requirement.
• Focus on lower TAT as per laid down standards.

• Ensure delinquency is within norms and does X-Bucket collection.
• Ensure First time right (FTR) logins, Disbursement within TAT (Turn-around time), Collection of OTC, PDD

• Ensure that self is up to date on all relevant circulars and all products/services offered in the Branch
• Ensure adherence to training man-days/ mandatory training programs for self
• Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self

• MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS

Educational

Qualifications

• Any Graduate

Experience (Years and Core Experience Type)

• 2 – 4 years of experience in LAP or Mortgage sales
• At least 1-year experience in semiformal segment

  Certifications

• NA
• Other Requirement

• 2-Wheeler & Android Smart Phone

Functional Skills

• Familiarity with Excel

Behavioral Skills

• Diligent
• Willingness and ability to communicate with multiple people

Competencies

• Dependability, Attention to detail
• KEY INTERACTIONS

INTERNAL

EXTERNAL

• Supervisors – Area Sales Manager, RBM
• Credit Manager, Legal Manager, Internal Valuer
• CAD, Operations
• DSA
• Legal and Technical Vendors

  PREPARED BY: Indrajeet Hari

• DATE : 12-04-2023
• REVIEWED BY: Ashim Sarkar
• DATE : 05-01-2024
• LAST UPDATED BY: TM Team
• DATE : 08-01-2024