Posted: 7 months ago
Posted: 7 months ago
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Job Description
Roles and Responsibility
- Manage and deliver high-quality video banking services to clients.
- Provide personalized banking solutions and address customer queries via video conferencing.
- Develop and maintain strong relationships with existing customers to increase business growth.
- Identify new business opportunities and promote banking products through effective sales strategies.
- Collaborate with internal teams to resolve customer complaints and issues promptly.
- Stay updated with industry trends and competitor activity to improve banking services.
Job Requirements
- Minimum 2 years of experience in banking, preferably in a video banking or customer service role.
- Strong knowledge of banking products and services, including savings accounts, loans, and credit cards.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Proficient in using technology and software applications, including video conferencing tools.
- Ability to work in a fast-paced environment and meet sales targets.
- Strong problem-solving skills and attention to detail, with a focus on delivering exceptional customer service.
Skills
Video BankingLoansCustomer ServiceCommunication And Interpersonal SkillsBanking ProductsSalesBankingSmall Finance BankIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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