Unacademy - Head - Inside Sales - Prep Ladder

Head - Inside Sales (Prep Ladder)
Company: Prep Ladder (Unacademy Group)

Location: Chandigarh (On-site)
Function: Sales & Revenue
Reporting To: Business Head
Experience Range: 7-12 years (with significant inside sales leadership experience)
Team Size: Large inside sales team (managers + individual contributors)
Role Overview
PrepLadder is looking for a Head of Inside Sales to lead and scale its inside sales function. This role is responsible for driving revenue growth through structured sales processes, team performance management, funnel optimization, and cross-functional collaboration.
The incumbent will own end-to-end inside sales outcomes, including lead conversion, team productivity, forecasting accuracy, and execution excellence across PrepLadder's offerings.
Key Responsibilities
1. Inside Sales Leadership & Strategy

- Own the overall inside sales charter for PrepLadder, including revenue targets, conversion metrics, and growth plans
- Design and execute scalable inside sales strategies aligned with business goals
- Translate annual and quarterly revenue plans into actionable execution frameworks
2. Team Management & Performance
- Lead, mentor, and manage a multi-layered inside sales team (Managers, Team Leads, Sales Executives)
- Drive performance culture through clear KPIs, dashboards, and review mechanisms
- Build strong succession planning, coaching, and capability development frameworks
3. Revenue & Funnel Ownership
- Own the full sales funnel: lead qualification, conversion, closures, and renewals (if applicable)
- Track and improve metrics such as lead-to-conversion ratio, ARPU, CAC, and sales velocity
- Ensure accurate forecasting and pipeline hygiene
4. Process, Tools & Operational Excellence
- Standardize and continuously improve sales processes, scripts, and playbooks
- Leverage CRM and sales tech tools effectively for tracking, reporting, and insights
- Work closely with Ops and Tech teams to improve efficiency and automation
5. Cross-Functional Collaboration
- Partner with Marketing to align on lead quality, campaigns, and funnel performance
- Collaborate with Product and Academic teams to provide market and customer feedback
- Work with Finance and HR on incentive structures, hiring plans, and cost optimization
6. Stakeholder Management & Reporting
- Present regular performance reviews, insights, and action plans to senior leadership
- Provide data-driven recommendations for revenue growth and operational improvements
Key Requirements:
- 7-12 years of experience in Inside Sales / Revenue / Business Development, preferably in EdTech or consumer internet businesses.
- Proven experience leading inside sales teams and delivering against aggressive targets
- Strong understanding of high-volume sales funnels and conversion-led businesses
- Hands-on experience with CRM tools
- Strong analytical mindset with comfort in metrics, dashboards, and forecasting
- Excellent people leadership, communication, and stakeholder management skills.
Additional Notes:
This role requires high ownership, execution rigor, and people leadership maturity.
Candidates should be comfortable operating in a fast-paced, performance-driven environment.