Telecaller

Department Icon Business Development / Sales
Posted: 1 year ago
0-1 years
Bangalore
Business Development / Sales
Work from Office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

 We are seeking a highly motivated and energetic Telecaller to join our team. The ideal candidate will be responsible for reaching out to potential customers over the phone, explaining products or services, answering queries, and generating leads, appointments, and sales conversions. This role is perfect for individuals with excellent communication skills, persuasive abilities, and a customer-focused approach.


As a Telecaller, you will play a vital role in enhancing the company’s revenue and building long-lasting customer relationships by delivering exceptional service and maintaining a professional attitude during all interactions.


  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services

  • Follow communication “scripts” when handling different topics

  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

  • Seize opportunities to upsell products when they arise

  • Build sustainable relationships and engage customers by taking the extra mile

  • Keep records of all conversations in our database in a comprehensible way

  • Frequently attend educational seminars to improve knowledge and performance level

  • Meet personal/team qualitative and quantitative targets


Minimum Requirement:


  • Good Communication Skills

  • Good Problem-solving skills over the call

  • High energy level



More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
  1. What are the job requirements to apply for this Telecaller job position?
    • Ans: A candidate must have a minimum of fresher as an Telecaller

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE)

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Telecaller is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Telecaller position?
    • Ans: There are immediate 1 job openings for Telecaller in our Organisation.

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