Inside Sales Executive

Company Description Urban Money is Indias first unbiased loan advisory services firm, providing guidance on a wide range of loans and mortgage solutions. The company brings together experienced professionals from leading banking and financial services organizations to offer clients comprehensive, hassle-free borrowing support. Urban Money partners with many reputed financial institutions across India, enabling access to diverse products and competitive options. Its unique model assigns dedicated loan portfolio counselors to manage the entire borrowing process, from product selection and documentation to disbursal. With a presence in 100+ locations, Urban Money facilitates home loans and related services for a broad segment of the Indian population.

Role Description This is a full-time, on-site Inside Sales Executive role based in Chennai. The Inside Sales Executive will handle inbound and outbound calls, qualify leads, and convert prospects into customers for loan and mortgage products. Responsibilities include explaining product features, providing accurate information on eligibility and terms, and coordinating with partners and internal teams to ensure smooth application processing. The role involves maintaining detailed records in CRM systems, following up on leads, and achieving monthly sales and conversion targets. The Inside Sales Executive will also deliver high-quality customer service by addressing queries, resolving concerns, and supporting clients throughout the loan advisory and application process.

Qualifications

• Candidates should possess strong Inside Sales and Sales skills, with a track record of meeting or exceeding targets.
• Candidates should possess skills in Lead Generation and pipeline management to build and nurture prospective customer lists.
• Candidates should possess excellent Communication skills, including clear verbal and written communication and active listening.
• Candidates should possess Customer Service skills, with an ability to handle queries, manage objections, and maintain client satisfaction.
• Knowledge of banking, loans, or financial services is highly beneficial.
• Comfort with CRM tools, telecalling systems, and basic MS Office applications.
• Ability to work in a fast-paced, target-driven environment with strong attention to detail.
• Graduate degree in any discipline; relevant experience in inside sales or financial products is an advantage.