Senior Manager, IT Delivery

Oversees and leads a team of technical support staff who design, develop, test, implement and monitor software and tools. Manages the implementation of divisional products. Manages the evaluation and selection of IT vendor products. Partners with leaders to strategize and effectively shape IT demand that will deliver business impact.

About Vanguard

Founded in 1975, Vanguard is one of the worlds leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe—directly, through workplace plans, and through financial intermediaries.

Vanguard India

Vanguards office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients.

Role Summary

Lead the delivery of enterprise technology solutions and operational transformation initiatives. Partner with business and technology leaders to drive strategic priorities, oversee end-to-end delivery execution, and ensure successful implementation of scalable, reliable, and secure technology solutions. Provide leadership across SDLC governance, release management, risk mitigation, vendor management, and continuous improvement while building and developing high-performing teams.

Responsibilities

• Lead, mentor, and develop technology teams, fostering a culture of accountability, innovation, and continuous improvement.
• Drive end-to-end delivery of technology solutions, software releases, and strategic initiatives.
• Partner with stakeholders to define priorities, execution plans, and delivery roadmaps aligned to business objectives.
• Lead SDLC, Agile delivery, release governance, and risk management practices.
• Monitor delivery performance, operastional metrics, and service quality to ensure successful outcomes.
• Drive automation, process optimization, and operational transformation initiatives.
• Manage technology vendors and third-party partners to ensure quality and cost-effective delivery.
• Ensure compliance with security, governance, and technology risk management requirements.
• Manage resource planning, budgeting, and technology investment decisions.
• Present program status, risks, and strategic recommendations to senior leadership.

• Minimum 10 years of experience in IT delivery, project management, or technology leadership roles, with expertise in software implementation and team management.
• Bachelors degree (B.E./B.Tech) in Computer Science, Information Technology, or related field; Masters degree in Technology, Business Administration, or equivalent preferred.
• Proven experience leading large-scale technology delivery, engineering, and operations teams in complex enterprise environments.
• Deep understanding of Software Development Lifecycle (SDLC), Agile methodologies, release governance, delivery management, and risk mitigation.
• Strong background in technology operations, process transformation, automation, and scalable solution delivery.
• Demonstrated people leadership experience with a track record of building, developing, and retaining high-performing teams.
• Strong stakeholder management and business partnership skills with the ability to influence senior leaders and drive cross-functional alignment.
• Strategic technology leadership experience across product delivery, engineering, infrastructure, and operations functions.
• Experience managing vendors, budgets, delivery governance frameworks, and operational performance metrics.
• Knowledge of cloud technologies (AWS preferred), modernization initiatives, and emerging technologies.
• Exposure to AI/GenAI, data engineering, analytics platforms, or intelligent automation solutions is an advantage.
• Understanding of cybersecurity principles, information security controls, and technology risk management practices.
• Excellent communication, executive presence, problem-solving, and decision-making capabilities.

This role is based in Hyderabad, Telangana at Vanguard India. Only qualified external applicants will be considered.

Our mission

Vanguard adheres to a simple purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Our commitment to you

Vanguard takes the same long-term view of your success—at work and in life—with Benefits and Rewards packages that reflect what you care about, throughout all the phases and stages of your life. Our Total Rewards programs provide you and your loved ones with wellness support for key areas in your life:

Financial wellness

Were committed to enabling your financial success and provide competitive offers and programs.

Physical wellness

Were committed to providing benefits that support your physical health and wellness.

Personal wellness

Were committed to providing resources that help support the full scope of your life.

How We Work

Vanguard has implemented a hybrid working model for most of our employees (crew members), designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.