Services Sales Specialist

Brief Description:

Vertiv is seeking an experienced Service Sales Specialist with 8-10 years of proven expertise in UPS service sales. The ideal candidate will be responsible for driving service revenue growth across contracts, spare parts, batteries, upgrades, retrofit solutions, and audit services. This is an individual contributor role with full accountability for sales growth, P&L management, and customer satisfaction.

• Drive service sales growth in UPS contracts, spare parts, batteries, upgrades, retrofit, and audit services.

• Manage contract business with strong awareness of RCR (Recurring Contract Revenue) and WCR (Warranty Contract Revenue).

• Identify and pursue opportunities in retrofit and upgrade projects to enhance customer infrastructure.

• Develop and execute strategies for solution-based service sales and audit business expansion.

• Handle end-to-end service sales cycle including prospecting, proposal preparation, negotiation, and closure.

• Take ownership of P&L responsibilities for assigned accounts/projects.

• Build and maintain strong relationships with customers in electrical project sales and service domains.

• Collaborate with service delivery teams to ensure seamless execution and customer satisfaction.

• Provide accurate sales forecasts, pipeline updates, and participate in regular status calls.

• Ensure compliance with company policies, pricing guidelines, and contractual obligations.

• Experience: 8-10 years in UPS service sales (contracts, spares, batteries, upgrades, retrofit, audit services).

• Strong knowledge of electrical project sales and service delivery models.

• Proven track record in sales growth and P&L management.

• Familiarity with contract structures, RCR/WCR metrics.

• Excellent communication, negotiation, and customer relationship skills.

• Ability to work independently as an individual contributor.

• Strong analytical and problem-solving skills.

The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email If you are interested in applying or learning more about this role, please visit the companys career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.