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Job Description
Brief : -
The focus of this role is to provide comprehensive technical support and training for UPSs and Power Distributions Units, partnering with both hyperscale customers and with the Sales team. You will assist Sales with pre-sales support, helping to prepare proposals, quotes, and tenders. Additionally, you will help develop customized UPSs and Power distribution units to meet unique customer needs when standard products dont fit, making sure every solution is perfectly tailored to the clients requirements.
Responsibilities and Measurement Criteria with Time investment Needed on Each: -
(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)
- Review RFQs and identify customer requirements/specifications.
- Provide pre-sales technical support of product specifications.
- Standard product selection based on customer requirements.
- Design new solutions where standard products do not fit.
- Define feasibility and costs of solutions/products.
- Integration and coordination with the internal departments and/or external suppliers.
- Attend customer meetings with Sales manager as a technical expert.
- Visit consultants on a regular basis, owning the relationships and collaborate in developing effective solutions.
- Work with Product Management and Sales teams to give feedback on issues with current products and provide input around new products.
Required/ Minimum Qualifications: -
- Education Background: Bachelors degree in electrical or Electronics Engineering.
- Experience: 5 to 10 years of experience on UPS, Batteries, Data Centers.
- Expertise in the utilization of critical power products such as Uninterruptible Power Supplies (UPS), battery storage systems, Data Center infrastructure and electrical infrastructure solutions.
- Excellent IT skills (Word/Excel/PowerPoint) and Customer/Sales orientation.
- Experience with AutoCAD or similar CAD systems.
- High focus on customer needs.
- Language skills: fluent English and Italian, written and verbal, required.
- TBC
Skills
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About Company
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv does business in more than 130 countries.
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