Sales Manager

About VikingCloud

This Position

VikingCloud is seeking an ambitious, highly motivated Sales Manager to lead our US SMB (Small-to-Medium Business) sales team across our compliance and managed-security portfolio. This is a hands-on leadership role combining team management with direct sales responsibility in our first two quarters. You will own the US SMB sales booking numbers while building, hiring, and coaching a high-performing team.

This position provides the ideal candidate with the opportunity to join our team as a trusted sales leader, with a relentless focus on bringing new business and developing emerging talent. You will be responsible for building strategic customer relationships, owning all client engagements, and identifying growth opportunities across VikingCloud's full portfolio. Your success will be measured by team performance, revenue targets, and the development of your direct reports.

Responsibilities

Sales & Revenue Management

• Own the US SMB (Small-to-Medium Business) sales booking target for both new logos and expansion revenue across VikingCloud's compliance and managed-security portfolio, including PCI DSS compliance, Asgard platform, CCS Advantage, and managed security services 
• Identify, prospect, and close new opportunities while communicating sales progress and pipeline health effectively to leadership
• Develop and execute sales strategies that will define the future of VikingCloud's SMB business segment

Accounts & Customer Management

• Develop deep understanding of prospective clients' business objectives, pain points, and solution alternatives 
• Lead onboarding of new clients, ensuring complete customer satisfaction objectives are achieved during initial partnership months
• Identify immediate and long-term growth opportunities at the onset of customer relationships
• Maintain high-level customer relationships, act as their internal advocate, and ensure customers are set up for success

Team Leadership & Development

• Hire, onboard, ramp, and coach Account Managers and Sales Administrators to successfully execute team quota 
• Manage, mentor, and develop existing Account Managers, driving their professional growth and performance
• Set clear expectations, provide regular feedback, and establish coaching cadences to ensure team success and retention

Operational Excellence & Cross-Functional Collaboration

• Maintain extensive knowledge of the market, industry trends, and VikingCloud's competitive positioning 
• Keep pipeline and forecast accurate in Salesforce; report to US GTM/CRO organization weekly
• Comply with sales processes in a timely and professional manner (Lead Generation, CRM, RFP software, Account Planning)
• Work collaboratively with QSA, compliance delivery teams, and US marketing on customer account plans
• Lead and contribute to the development of winning proposals and sales strategies

QUALIFICATIONS

• 10-15+ years of experience in B2B technology, cybersecurity, or compliance sales with proven track record 
• Minimum 3 years of team leadership/management experience in a direct sales environment
• Proven ability to exceed sales targets in the professional services or technology sector
• Demonstrated expertise in selling through the entire SDLC (plan, delivery, and run phases)
• Strong background in cybersecurity and/or compliance solutions
• Exceptional communication, negotiation, and persuasion skills
• High-level sales acumen, business expertise, and ability to develop and deliver executive presentations
• Ability to mentor and coach direct reports toward excellence
• Strong analytical and organizational skills with ability to identify and solve problems through data-driven planning
• Demonstrated ability to work independently and as part of a high-performing team
• Bachelor's / Master degree preferred in Technology, Business, or related discipline

PREFERRED QUALIFICATIONS

• Experience managing teams in remote or distributed environments 
• Familiarity with compliance frameworks (PCI DSS, SOC 2, etc.)
• Experience scaling teams and building sales organizations