Vutto - City Head

Vutto is a full-stack, phygital platform transforming the used two-wheeler market in India. We combine certified online listings with offline retail experience, in-house refurbishment, warranty support, and end-to-end documentation to deliver a seamless and trustworthy experience.

City head will be responsible to build and Scale Supply/Demand. Drive onboarding through local channels, partnerships, and referral networks.

• Own Training and Quality :Design and execute training programs to upskill sales professionals. Maintain service quality standards through continuous performance monitoring and retraining.
• Operational Excellence :Monitor key metrics like sales throughput, cancellation rates, refurbishment quality and turnaround time. Solve on-ground operational issues and continuously improve delivery efficiency.
• Team Leadership :Hire, manage, and mentor a team of field operations associates. Foster a culture of accountability, speed, and customer obsession.
• Local Strategy & Growth Adapt central playbooks to your citys unique dynamics. Drive local growth experiments and report performance insights to the leadership team.
• 4-8 years of experience in field operations, supply chain, logistics, or a similar role at a high growth startup.
• Strong leadership and team-building skills; prior experience managing field teams preferred.
• High bias for action and a data-driven approach to decision-making
• Excellent communication and people management abilities
• Comfortable with ambiguity and fast-paced environments
• High proficiency in using data and analytics
• Competitive pay
• Exciting opportunity to be part of high paced start-up.
• Great work culture.
• Health benefits
• Flexible work timings