Account Manager

• Description:

• Exp 8-10 years.
• We are looking for a results-driven Account Manager to build and maintain strong client relationships, understand customer needs, and ensure successful delivery of services.
• The ideal candidate will act as a key point of contact for assigned accounts and work closely with internal teams to drive client satisfaction and business growth.

Key Responsibilities:

• Manage and grow relationships with existing clients.
• Serve as the primary point of contact for key accounts.
• Understand client requirements and propose suitable solutions.
• Coordinate with internal teams to ensure timely delivery.
• Identify upselling and cross-selling opportunities.
• Monitor account performance and prepare regular reports.
• Resolve client issues and ensure high customer satisfaction.

Required Skills & Qualifications:

• Proven experience as an Account Manager or similar role.
• Strong communication and negotiation skills.
• Ability to manage multiple accounts simultaneously.
• Customer-focused with a problem-solving mindset.
• Proficiency in CRM tools and MS Office.