Key Account Manager - Luxury Interiors

Job Purpose:

The Key Account Manager will be responsible for developing and managing key accounts across the Delhi NCR region, with a strong focus on architects, interior designers, developers, consultants and high-net-worth individuals.

The role requires a strong understanding of the luxury interior and premium building-materials ecosystem, excellent relationship-building skills and the ability to convert specifications and relationships into business.

The candidate will work closely with the senior sales leadership and internal teams to achieve business targets, manage key clients and expand client's presence across Delhi NCR.

Key Responsibilities:

• Develop and execute account strategies to achieve sales and business growth targets across Delhi NCR.
• Build, develop and maintain strong relationships with leading architects, interior designers, developers, consultants and HNI clients.
• Identify new business opportunities through existing relationships, market networks and project pipelines.
• Generate leads and drive projects from specification stage through conversion and closure.
• Manage key accounts and ensure high levels of client satisfaction and repeat business.
• Understand client requirements and recommend appropriate premium/luxury interior products and solutions.
• Work closely with architects and interior designers to drive product specifications and project conversions.
• Coordinate with internal teams to ensure smooth execution of orders, deliveries and client requirements.
• Negotiate effectively with clients and stakeholders while maintaining business profitability.
• Track project pipelines, sales forecasts, account performance and conversion status.
• Monitor competitor activity, market trends and customer requirements and provide relevant market intelligence.
• Attend industry events, exhibitions, architect meets and networking forums to strengthen client's presence in the Delhi NCR market.

Desired Experience & Qualifications:

• 15-18 years of relevant experience in Key Account Management, Project Sales, Business Development or B2B Sales.
• Experience in luxury interiors, premium building materials or allied categories such as Bath ware, Flooring, Kitchens, Tiles, Furniture, Lighting, Architectural hardware or other premium interior/lifestyle products.
• Strong existing network among architects, interior designers, developers, consultants and HNI clients in Delhi NCR.
• Proven track record of achieving sales targets and developing key accounts.
• Experience in project/specification-led sales will be strongly preferred.
• Strong commercial, negotiation and client-management skills.
• Excellent communication and presentation skills.
• Ability to independently manage the sales cycle from lead generation/specification to conversion and closure.
• MBA or relevant postgraduate qualification will be an advantage.

Location:

Delhi NCR (Based out of Sultanpuri office with regular travel).

Key Skills:

• Key Account Management, Project Sales, B2B Sales, Building Material Sales, Interior Design Sales, Business Development, Relationship Management.