Manager - Process Excellence/Transformation - BPO

Department Icon Management/ Strategic Consulting
Posted: 1 year ago
8-15 years
Hyderabad
Management/ Strategic Consulting
work from office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Profile & Experience:

  • 11+ years of experience & Lean Six Sigma Master Black Belt Certified
  • Comprehensive understanding of Business Process Outsourcing services & associated channels
  • Exposure to drive complex improvement / transformation projects across multiple accounts/domains
  • Experience in assessing client's strategy, processes and maturity level from a business, operations and technology perspective and make appropriate and compelling recommendations for change
  • Demonstrated ability to translate lean six sigma and process improvement tools and methodologies into simple, practical action steps
  • Proficiency in project management and statistical analysis systems like MS Project, Minitab etc.
  • Self-motivated and ability to work both independently and as part of the team
  • Organized person with attention to details, able to work simultaneously on different tasks
  • Good interpersonal, facilitation and presentation skills
  • Data-centric - quantitative, analytical skills and PC proficiency (Excel)
  • Problem Solving Approach - including logical, systems-oriented mindset
  • Change Orientation - Ability to embrace to changes quickly
  • Expertise in conducting automation process discoveries will be an added advantage

Skills Required / Strategic Inputs:

  • Project Management
  • Change Management
  • Effective communication with account leadership/Clients
  • Ability to identify high impact improvement opportunities
  • Thought leadership
  • Innovative thinking and generating high impact out of the box solutions
  • Strong Process orientation
  • Problem solving and root cause analysis
  • Strong leader and attitude to execute
  • Flexible to change.

Skills

Process ExcellenceTransformationLeanSix SigmaChange ManagementManagementOutsourcingProcess ImprovementRoot Cause AnalysisTransformation ProjectsStrategy

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About Company

Winning Edge (WE) addresses evolving leadership needs through a range of services, tools and resources that create a lasting impact for successful careers and effective companies. We are a network of accomplished professionals who understand what leaders do and are trusted by organisations and senior executives for best leadership solutions which help them make decisions that matter. We are passionate about and committed to deliver sustainable change and growth to executive talent by offering customised, research-based solutions of high quality in the following areas: - WE Coach: Leadership Development through Coaching - WE Learn: Learning Interventions & Workshops - WE Assess: Leadership, Personality, Behaviour & Psychometric Assessments - WE Search: Executive Search - WE Assist: Outplacement Servicesgurg

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