Australian Voice Process

Department Icon Operations Maintenance & Support
Posted: 8 hours ago
0-1 years
Kolkata
Operations Maintenance & Support
work from office
Full Time
Closes 26 Dec 2026

Posted: 8 hours ago
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Job Description

Roles and Responsibilities

  • Handle customer calls from Australia with a focus on providing excellent service.
  • Process customer queries related to banking products and services.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Meet performance targets for call handling time, quality, and resolution rates.
  • Collaborate with team members to achieve shared goals.

Skills

InternationalInternational CallingCallingAustralianInternational VoiceVoiceInternational Voice ProcessProcessVoice Process

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About Company

An Indian multinational company called Wipro offers business process outsourcing, consulting, and information technology services. It is among the top big-tech businesses. Wipro offers clients in 167 countries a wide range of technology consulting services, including cloud computing, computer security, digital transformation, robotics, artificial intelligence, and data analytics.


The company changed its emphasis in the 1970s and 1980s to new prospects in the computing and IT sectors, which at the time were in their infancy in India. The company was renamed Wipro Products Limited on June 7, 1977, from Western India Vegetable Products Limited. The name was once more changed to Wipro Limited in 1982 from Wipro Products Limited. Wipro debuted as a New York Stock Exchange-listed company in 1999.[Reference required] Wipro became the second Indian IT company to generate $1 billion in revenue annually in 2004.


Wipro divided its non-IT operations into Wipro Enterprises, a distinct business, in 2012. Wipro's American international headquarters are located in Tower Center in East Brunswick, Middlesex County, New Jersey, and they opened in March 2023.

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