Deputy Manager - Transactional Quality - Trade Finance

Company DescriptionWNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.Candidate should have strong knowledge in Trade process Import Export Doc Check Guarantee Issuance Doc check Payments Can able to handle both Imports and Exports. Guarantees UAE experience with QC knowledge preferredCandidate will have to perform QC review for the above stated process and provide feedback to the agents for all the identified errorsPrepare Error trend analysis and perform RCA for the identified errorsQualificationsIndividual contributorsShould perform quality checks for the assigned processGood communication skillGood in excelGood in reporting MISGood knowledge in governance process