PUN - REF10848Z - Accounts Receivable - Sr Associate Ops

Company DescriptionWNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.

• Manage & solve customer disputes (ensure proper communication with customers or clients).
• Support the Cash Application team in the account reconciliation process (address cash application issues and follow-up with customers on missing documentation & remittances),
• Support the legal department on bankruptcy cases,
• Support the OTC management team in any other Ad-hoc tasks.
• Complete understanding on the KPIs
• Prepare various collection and metric reports for the management and cluster controllers,
• Use multiple collection methods/techniques in order to maximize the cash flow and minimize the aged debt,
• Ensure that Accounts Receivable ledgers are properly managed,
• Provide detailed backup explanation of AR balances to both internal & external auditors,
• Drive continuous improvement process
• Prepare various collection and metric reports for the management and cluster controllers,
• Use multiple collection methods/techniques in order to maximize the cash flow and minimize the aged debt,
• Ensure that Accounts Receivable ledgers are properly managed,
• Provide detailed backup explanation of AR balances to both internal & external auditors,
• Drive continuous improvement process

Qualifications

• Bachelor’s degree in accounting, finance, business or related field preferred, but not required
• 2-3 years Collections/AR/Finance experience with general knowledge of accounting principles