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Job Description
Job Purpose :
The Sr. Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end-user customers and partners. The Professional Services Consultant is presented to our Partners and End Users as the subject-matter expert in the configuration and customization of Tungsten Automation Corporation product
Key Responsibilities
- Deliver Tungsten Automation Corporation solutions to customers based on requirements document
- Provide technical leadership to the customer on the Tungsten Automation Corporation solution as configured to the customers requirements
- Work closely with the project manager to keep projects on schedule and within budget
- Function as the Tungsten Automation Corporation subject matter expert when onsite at the customers location
- Work independently in developing a solution per the customers requirements
- Document all customer-specific configurations
- Install Tungsten Automation Corporation configuration in customer environments when not implementing cloud / SaaS solutions
- Experience with Tungsten Automation Corporation products or equivalent products from both a functional and technical perspective
- Bachelors Degree or equivalent in Computer Science, Information Systems or related specialization
- 6+ years experience in the field or a related area preferred
- Must have excellent communication skills, strong organizational abilities, and a high degree of attention to detail
- Consultative communications style, effective listener
- Good presentation and organization skills
- Ability to collect and document business requirements, technical requirements, and process flows
- Strong written communication, clear verbal communication and presentation skills to enable interactions with a global employee and customer base
- Consultative communications style, effective listener
- Work collaboratively with team members, understand team objectives and help team meet these objectives
- Understand customers goals and objectives
- Adhere to established work schedule and plans
- Demonstrate attention to detail
- Demonstrate strong listening skills, asking questions to clarify for understanding
- The ability to develop and manage multiple projects and project teams simultaneously while remaining detail-oriented
- Strong technical, analytical, and problem solving/troubleshooting skills
- Understanding of software development, architecture, and customization
- Familiarity with Enterprise Application Services
- SQL Server-based skills; in areas such as MS SQL Server architecture, design, and tuning
- Experience writing scripts using SQL, PL/SQL, and ASP.NET programming languages
- Ability to understand the functional design and technical project requirements
- Working knowledge of one of the following domains: AP, AR, Payroll, HR, etc. workflow, BPR and/or SAP
- Escalate support issues with appropriate internal resources when necessary
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- Transfer/share technical knowledge to others team members
- Accurately and professionally document all work
- Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio
- Ability to work alternative shiftother and client hours when necessary
- Ability to travel to customer project locations as needed
- Effective communication skills for technical and non-technical audiences
- Analytical and proven problem-solving skills
- High Emotional IQ
- Embraces challenges
- Team-orientation rather than an individual contributor
- Hiring now for immediate start
- Salary: Competitive base and bonus determined by level and experience
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Skills
Software DevelopmentSql ServerCloudSqlIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
Important dates & deadlines?
Application Deadline
05 Sep 26, 06:12 PM IST
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