International BPO Executive - Voice Process

We are hiring enthusiastic and customer-focused candidates for our International Voice Process. The role involves handling inbound/outbound calls with international customers, resolving queries, and delivering excellent customer service. Freshers looking to start their career and experienced professionals seeking growth opportunities are encouraged to apply.

Key Responsibilities:

• Handle inbound and/or outbound calls with international customers
• Resolve customer queries in a timely and professional manner
• Provide accurate information about products and services
• Maintain call quality and meet performance targets
• Document customer interactions in the system

Preferred candidate profile

• Undergraduate or Graduate (any stream)
• Freshers and experienced candidates both can apply
• Good communication skills in English (written & verbal)
• Fresher and experienced both can apply.
• Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations
• Demonstrated Dependability/Self Motivating Skills. Change Management Ability
• Demonstrated Ability to Work effectively within a Team Environment as well as independently
• Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel)
• 24/7 & Rotational shifts including night shifts
• Strong Interpersonal Communication and Comprehension Skills
• Candidate should be comfortable with 24*7 working environment.

Perks & Benefits

• Salary upto 5 LPA
• 18k - 25k Inhand
• 2500-3500 Monthly Incentive Variables
• Lucrative incentives
• Night Shifts
• 24*7 Shifts
• 5 days working
• Roster Off
• Both side transport facility.

To get your interview scheduled contact below:

khushi - 9311776257