Senior Customer Support Executive - International Process

Department Icon Operations Maintenance & Support
Posted: 7 months ago
1-5 years
Bengaluru
Operations Maintenance & Support
work from office
Full Time

Posted: 7 months ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

  • Hiring Customer Support Executive (International Voice) + DM
  • Location: Bangalore(WFO)
  • CTC: Up to 5.5 LPA
  • Experience: 1+ Year International Voice Process (Mandatory)
  • Eligibility Criteria:
  • Minimum 1 year International Voice Process experience (Mandatory)
  • DM Certification OR practical knowledge of Digital Marketing Required
  • Excellent English communication skills
  • Comfortable with rotational/night shifts
  • Immediate joiners preferred

Skills Required:

  • Customer handling & problem-solving skills
  • Understanding of SEO/SEM, social media, or online campaigns (basic level acceptable)
  • Good computer proficiency

Key Responsibilities:

  • Handle inbound/outbound international customer calls
  • Resolve queries professionally and maintain high CSAT
  • Support basic Digital Marketing activities (as required)
  • Coordinate with internal teams for campaign/customer updates
  • Maintain call quality and productivity standards
  • To Apply contact directly:
  • HR Anshul: 9990035672
  • HR Rashika : 9990035416

Skills

Bpo Customer ServiceBpo VoiceInternational Voice ProcessInternational BPOCustomer SupportCustomer ServiceCustomer CareVoice ProcessCustomer SupportInternational Voice ProcessCustomer HandlingVoice Process

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About Company

WSNE Consulting is a Technology and Business Consulting company specializing in providing innovative solutions to complex business challenges. They focus on areas like digital transformation, cloud computing, data analytics, and cybersecurity.

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