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Job Description
About This Job
Xceedance
Location: Noida, Uttar Pradesh, India
Work Mode: On-site
Industry: Insurance,Claims Adjusting, Actuarial Services,IT Services and IT Consulting
Job Role: Process Expert - UK/Lloyds Insurance - Claims function
Must have worked in Lloyds market and should be well versed with Broker, Syndicate, Consortium, MGA workflows. Thorough understanding on ECF/Class Claims Settlement and reviewing IMR and CM & TA messages.
:
Understand the UK/Lloyds Insurance/ Claims function end to end.FNOL & SNOLSettlementDocument ManagementShould have a basic understanding of the insurance policy and Claim life cycle.Must have knowledge of end-to-end Lloyds broking processMust have good knowledge of insurance terms premium, deductibles, claim etcGood written and verbal communication, and a team playerStrong analytical skillsAnalyses and synthesizes information/makes decisions based on policies.Responsible and dedicated to meet the clients expectations.Prioritizes tasks in order of importance.Register and set up new claims in core systems (e.g., ECF, CLASS, internal claims platforms) (Preferred)Perform initial validation of claim documentation (FNOL, policy, endorsements, bordereaux)Support claim lifecycle activities including updates, diary management, and status trackingHandle NIGO (Not in Good Order) cases by identifying data gaps and coordinating with brokers/underwritersProcessing Experience on Eclipse (Preferred)Experience in working with Lloyds brokering organization (Preferred)
Key Responsibilities:
Review requests of FNOL thoroughly of different LOBs receives from clientLiaise with brokers, coverholders, TPAs, and syndicates for information gathering and follow-upsWork closely with XIS/XCS processes for claims agreement and settlement supportAssist in processing and reconciliation of bordereaux and claim movementsVerify coverage and other details from policy document if the received claims is a legitimate oneHighlighting data concerns like missing/incomplete data to the claim examinersRecord claim information in system and generate unique claim no. for future related communicationProcess the claim paymentsKnowledge of detailed end to end claim lifecycleCreate loss run report as requested by UW, insured & brokers etc.Closing claims as requested by claim examinersWork on client ad-hoc requestSupport on MIS/data reporting activities
Qualifications:
Graduates/Postgraduates2-3 years in UK/Lloyds Insurance/ Claims function end to endAny P&C Insurance certificate from reputed institute is an added advantageExposure to P&C lines of business (Property, Liability, Marine, etc.)Experience in MGAs / Delegated Authority businessProficiency in Microsoft Office (Word, Excel, and Outlook)
Key Competencies:
Process orientation and adherence to SLAsStakeholder management (brokers, underwriters, TPAs)Problem-solving and critical thinkingAbility to work in high-volume, deadline-driven environments
Skills
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About Company
As an industry-focused consulting and managed services company, Xceedance partners with insurers, reinsurers, brokers and MGAs/MGUs worldwide. Clients rely on us to launch new products, drive operations, implement cutting-edge technology, and deliver advanced analytics capabilities and process optimization. With clients on four continents, our ever-growing workforce is knowledgeable and responsive, serving a wide range of insurance providers in distinctive business ecosystems.
By leveraging our deep technical knowledge and extensive understanding of insurance processes, our clients gain significant enhancements to their direct distribution platforms, rating and pricing, and policy and claims management workflows. With unique solutions and services from Xceedance, insurers can effectively evaluate risk, understand customer behaviors and improve policyholder experiences.
Xceedance provides strategic operations support, technology, and data services to drive efficiencies for insurance organizations worldwide. The company helps insurers launch products, implement intelligent technology, deploy advanced analytics, and achieve business process optimization. The company’s proficiency extends to underwriting, actuarial services, catastrophe modeling, and exposure management, policy services, claims, BI and reporting, finance and accounting, and application development.
Insurers are faced with new challenges, affecting policyholder service, product and distribution strategy, company culture, the nature of the today’s workforce, and the cadence of technology-enabled operations. Today’s insurers can share some of this burden — and effectively relieve many of their challenges — by turning to an industry-focused partner who can bring expertise and focus on speed-to-market for new business, new products, and new service paradigms.
Xceedance provides insurers a measured gateway to modernization, incorporating talent and expertise, not only with new technologies, but also with best practices, processes, and regulatory considerations. We productively supplement insurer’s internal resources or act as a knowledgeable surrogate resource, providing knowledgeable talent without the need for extensive investment or training. The experience and success of Xceedance clients on four continents demonstrate the value of our technology-enabled services across the insurance lifecycle.
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