Technical Analyst (B.Tech) | 2026 Leadership Development Program (India)
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Job Description
Your Contribution
- Resolve complex business issues and communicate effectively to Internal teams and ION clients.
- Gather regular feedback from ION customers and communicate to internal teams.
- Build in-depth understanding of ION customers, their business requirements and how they are
- using ION products.
- Work with internal teams for continuous improvement.
- Automate complex business processes and make a positive impact to client businesses.
- Reduce business process complexity.
- Increase organizational efficiency through automation.
- Liberate people from performing repetitive manual tasks.
- Help IONs clients gain a competitive advantage by using our products.
- Own client relationships through excellent, timely, and efficient solutions and service.
- Operate in a follow-the-sun support model providing excellent services to ION customers.
Your Growth
- You will work closely with the ION product teams and clients to learn about:
- In-depth knowledge of:
- Concepts of financial domain to build world class products.
- E2E Software Product support and development practices.
- Strong focus on continuous learning to become technically and conceptually proficient.
- Strong relationship with several top tier ION clients, learn about their business and help them automate mission critical business processes.
- Foundational product support and implementation skills while working with subject matter experts.
- Personality traits in an Imaginative and Positive culture:
- Passionate
- Expressive
- Intelligent
- Expertise in Client Services:
- Support
- Deployment
- Exposure in Product Management
Skills
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