Senior Account Manager

Senior Account Manager

Experience: 3–4 Years in an Advertising / Creative Agency

Location: Calicut / Kochi

About the Role

• Were looking for a Senior Account Manager who thrives at the intersection of strategy, creativity,
• and client success.
• In our pod system, youll play a dual role - leading client relationships while acting as the Project
• Manager within your pod, ensuring seamless coordination between Strategy, Creative, and Delivery.
• This role demands a proactive communicator who can think strategically, manage timelines, and
• drive campaigns from brief to execution with precision and empathy.

Key Responsibilities

• Client & Strategy Management
• ● Act as the primary point of contact for assigned clients - building strong, long-term relationships.
• ● Understand client goals, challenges, and brand tone to translate them into actionable briefs.
• ● Contribute strategically to campaign ideation, positioning, and brand growth.
• ● Present creative ideas and campaign strategies confidently and persuasively.
• Project Management (Pod Role)
• ● Lead the pods workflow - managing tasks, deadlines, and approvals across departments.
• ● Collaborate closely with Designers, Writers, Strategists, and Media teams to ensure project alignment.
• ● Oversee project timelines, budgets, and quality control from kickoff to delivery.
• ● Anticipate risks and resolve roadblocks proactively.
• ● Conduct internal reviews and ensure client feedback is actioned effectively.
• Performance & Reporting
• ● Track deliverables, timelines, and KPIs across all client projects.
• ● Prepare and present performance reports to clients and internal leadership.
• ● Identify upselling and cross-selling opportunities based on client needs and agency
• capabilities.

Qualifications & Skills

• ● 3–4 years of experience as an Account Manager / Senior Account Manager in a reputed agency.
• ● Proven experience managing multiple brands or large-scale campaigns.
• ● Strong understanding of creative, digital, and media processes.
• ● Exceptional communication, organization, and leadership skills.
• ● Ability to translate creative ideas into business outcomes.
• ● Proficiency in task management tools (Asana / Trello / Notion / Monday.com preferred).
• ● A collaborative mindset with problem-solving and people-first approach.

What Youll Get

• ● The opportunity to lead a pod - working closely with a cross-functional creative team.
• ● Exposure to top-tier brands across industries - from fashion to education to sports.
• ● Freedom to experiment and contribute strategically to brand-building ideas.
• ● A culture that values ownership, curiosity, and growth.

Bonus Points

• ● Experience in project management or production coordination.
• ● Knowledge of integrated marketing (ATL, Digital, BTL).
• ● Client-handling experience in lifestyle, education, or FMCG sectors.