Client Coordination And Communication Executive

Location: Noida (Work from Office)

Industry: EdTech | Educational Travel | Student Mobility

Experience: 2–5 Years

Young Edsplorer is looking for a proactive, organized, and communication-driven Client Coordination & Communication Executive to manage end-to-end coordination between schools, parents, students, internal teams, and external stakeholders.

The ideal candidate should have prior experience in the EdTech or K-12 education sector and possess exceptional communication, relationship management, and stakeholder coordination skills. Candidates with prior experience in the travel, educational travel, or student mobility industry will be given preference.

This role requires someone who can ensure seamless communication between Principals, School Coordinators, Parents, Students, Operations, and Business Development teams while delivering an outstanding client experience.

• Serve as the primary point of contact between schools, parents, students, and Young Edsplorer.
• Coordinate with Principals, School Management, Academic Coordinators, and School POCs for smooth execution of educational programs and tours.
• Manage day-to-day communication with parents and students before, during, and after program execution.
• Work closely with the Sales and Operations teams to ensure seamless project delivery.
• Coordinate documentation, approvals, permissions, and communication timelines with schools.
• Prepare and share important circulars, travel advisories, consent forms, and pre-departure communication.
• Schedule meetings, orientation sessions, and follow-up discussions with school stakeholders.
• Ensure timely resolution of client queries, concerns, and escalations.
• Maintain strong and long-term relationships with school partners.
• Track communication records and maintain accurate updates in CRM and internal systems.
• Coordinate with internal departments to ensure all deliverables are completed within defined timelines.
• Maintain high standards of client satisfaction and service excellence throughout the customer journey.

• Client Relationship Management
• Stakeholder Management
• School Coordination
• Parent Communication
• Student Coordination
• Customer Success
• Client Servicing
• Client Communication
• Account Coordination
• K-12 Education
• EdTech
• Operations Coordination
• Cross-functional Collaboration
• CRM Management
• Documentation & Follow-ups
• Microsoft Office
• Excellent English Communication (Written & Verbal)
• Presentation & Coordination Skills
• Problem Solving
• Attention to Detail
• Time Management
  

• 2–5 years of experience in EdTech, K-12 Education, School Partnerships, Customer Success, Client Coordination, or Client Servicing.
• Experience working with Principals, School Management, Teachers, Parents, and Students.
• Candidates from the Educational Travel, Student Mobility, or Travel Industry will have an added advantage.
• Proven experience in managing multiple stakeholders simultaneously.
• Strong interpersonal and relationship-building skills.
  

• Bachelors degree in any discipline.
• Candidates from Tier 1 or Tier 2 colleges are preferred.
• Graduation completed between 2020 and 2025.
• 2–5 years of relevant experience in Client Coordination, Customer Success, Client Servicing, School Coordination, or EdTech.
• Excellent verbal and written English communication is mandatory.
• Comfortable working from the Noida office (Work from Office).

If you are passionate about building strong client relationships, delivering exceptional stakeholder experiences, and contributing to the growth of the education sector, we would love to hear from you.

Apply by sending your updated resume to:[HIDDEN TEXT]

• Subject Line:Application – Client Coordination & Communication Executive – [Your Name]