Telesales Executive

Company Description Zaroori Retail is a marketplace onboarding and growth enablement company that connects emerging and established brands with Indias leading online platforms. The company helps ambitious brands secure premium shelf space on top-tier marketplaces such as Myntra, Nykaa, AJIO, Tata CLiQ, Aza Fashion, Pernias Pop-Up Shop, and others. By bridging the gap between brands and digital marketplaces, Zaroori Retail supports sustainable growth and enhanced visibility. Team members work in a fast-paced, collaborative environment focused on brand success and customer satisfaction.

Role Description The Telesales Executive role is a full-time, on-site position based in Ludhiana. In this role, the Telesales Executive will make outbound and handle inbound calls to introduce Zaroori Retails services to prospective brand partners, explain value propositions, and convert leads into active clients. Daily responsibilities include identifying and qualifying leads, following up on inquiries, maintaining accurate records in CRM tools, and meeting individual and team sales targets. The Telesales Executive will provide clear information, address questions, and offer courteous customer support throughout the sales cycle. Collaboration with the sales and operations teams to improve scripts, share feedback, and support onboarding activities is also part of the role.

Qualifications

• Candidates should possess strong Communication skills, including clear spoken English/Hindi and active listening abilities.
• Candidates should possess Customer Service and Customer Support skills, with a focus on building rapport and resolving queries professionally.
• Candidates should possess Lead Generation and Sales skills, including prospecting, persuasion, and closing deals over the phone.
• Candidates should possess basic computer literacy and familiarity with CRM or call-tracking tools.
• Ability to work on-site in Ludhiana, achieve targets, and manage time effectively in a fast-paced environment.
• Prior telesales or retail/marketplace experience is preferred but not mandatory; a high school diploma or equivalent is required, and a bachelors degree is an advantage.