Project Co-ordinator

Department Icon Product Management
Posted: 7 months ago
0-1 years
Salem, Tamil Nadu
Product Management
work from office
Full Time

Posted: 7 months ago
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Job Description

Role Title: Project Co- Ordinator

  • Location: Salem, Tamilnadu
  • Job Type: Full time, permanent
  • Salary: Upto 3 LPA

Role Overview

The Project Manager is responsible for managing Zea CRM operations and end-to-end project delivery. The role begins after the sales conversion and focuses on smooth execution, client coordination, developer team management, and long-term client retention.

Key Responsibilities

  • Take ownership of projects post sales conversion
  • Assign projects to the developer and automation teams
  • Plan, track, and ensure timely project delivery
  • Act as a single point of contact between clients and technical teams
  • Understand client requirements and convert them into technical tasks
  • Coordinate with automation developers for workflow and CRM automation
  • Monitor delivery quality and resolve project-related issues
  • Conduct regular client follow-ups, reviews, and support coordination
  • Ensure client satisfaction, retention, and renewals
  • Maintain proper project documentation and delivery reports
  • Escalate risks and issues to management when required

Required Skills & Competencies

  • Strong knowledge of project delivery and CRM implementation
  • Experience in team management and task coordination
  • Excellent communication and stakeholder management skills
  • Understanding of CRM systems, automation workflows, and integrations
  • Strong problem-solving and decision-making abilities
  • Ability to manage multiple clients and priorities
  • Experience with project management tools is an added advantage

Preferred Qualifications

  • Experience in SaaS / CRM-based products
  • Basic technical understanding of APIs, workflows, and reporting
  • Additional Expectations
  • Proactive ownership mindset
  • Customer-focused and result-oriented approach
  • Ability to work in a fast-paced environment
  • Strong follow-up and accountability discipline

Interested candidates can share their resume to

Mail: [HIDDEN TEXT]

Mobile: 88256 19910

Skills

Project DocumentationProject ManagementProject Manager

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About Company

ZEA CRM is a company specializing in CRM (Customer Relationship Management) solutions.

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