Decision Analytics Associate (CMC)

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here youll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
Insights & Analytics
ZSs Insights & Analytics group partners with clients to design and deliver solutions to help them tackle a broad range of business challenges. Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem-solving techniques. Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership.
ZS is seeking a Decision Analytics Associate to join the Supply Chain and Manufacturing practice, with a focus on pharmaceutical CMC (Chemistry, Manufacturing, and Controls) drug development. This role is designed for professionals with 2–3 years of hands-on pharmaceutical experience who are ready to apply their domain expertise and quantitative modeling skills to digitalize and analytically transform CMC operations for global pharma clients. You will support project delivery, contribute to CMC data and analytics solution development, and grow your consulting skillset within a collaborative, high-impact team.
What Youll Do

• Leverage quantitative skills to derive answers to clients ongoing business analytics and reporting questions
• Work collaboratively with clients to ascertain the clients specific business information needs
• Upskill on concepts relevant to solve client problems across modalities
• Execute a specific plan for analyzing the data necessary to secure solutions to clients particular business information need(s)
• Discuss and determine with clients which specific data may be best utilized in order to perform the necessary analysis
• Evaluate, assess and analyze the data necessary to provide solutions to the clients particular business information needs
• Communicate the data results to the client, with an emphasis on answering the business question as opposed to the analytical and reporting processes used
• Gain immediate familiarity with clients internal processes
• Develop expertise within a client analytics area
• Be available for clients during regular working hours
• Build/use first-principles models (e.g., CFD, DEM) to simulate and optimize pharmaceutical manufacturing unit operations such as blending, granulation, coating, drying, and tableting
• Develop/use AI/ML models for predictive analytics, process optimization, and quality prediction across CMC workflows — including CQA prediction, CPP sensitivity analysis, and batch outcome forecasting
• Translate model outputs into actionable client insights to support process development, scale-up, and tech transfer decisions
• Support model validation, verification, and documentation aligned with Quality by Design (QbD) principles and regulatory expectations (e.g., ICH Q8/Q9/Q10)
• Collaborate with cross-functional client teams (Formulation, Process Engineering, Quality, Regulatory) to identify and prioritize modeling opportunities across drug substance and drug product development
• Advance problem-solving skills and improve ZSs capabilities;
• Guide and mentor Associates on teams.
  

What Youll Bring

• Bachelors (and often graduate) degree in Chemical Engineering, Mechanical Engineering, Material Engineering, Chemistry, Biotechnology or similar degree
• 1+ years of experience working in a pharmaceutical CMC organization
• Hands-on experience building/using first-principles (e.g., CFD, DEM) and AI/ML models for pharma process development for at least one modality
• Experience developing and managing production-grade codes for models, including models lifecycle management
• Knowledge of key concepts including unit operations, processes, Quality by Design (QbD), tech transfer, process validation, quality attributes, and regulatory milestones across pharma development
• Ability to translate the knowledge of concepts in one modality to other modalities, if needed
• Understanding of the different data and information systems such as ELN, LIMS, ERP systems, and LCM or PLM systems
• Optional: Understanding of the CMC related regulatory submission requirements
• Experience presenting to senior leaders, executives, and audiences with CMC backgrounds
• Ability to lead multiple workstreams and demonstrate effective time and project management skills
• Capability to simplify complex concepts into easily understandable frameworks and presentations
• Proficiency in working within a virtual global team environment, contributing to the timely delivery of multiple projects
• Travel to other offices as required to collaborate with clients and internal project teams
• Fluency in English.

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  Get Hired
• Client-first mentality.
• Intense work ethic.
• Collaborative spirit and problem-solving approach.
  

How youll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions
  

Perks & Benefits:
At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, youll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India, visit ZS India office locations | Where we work | ZS.
Hybrid working model:
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If youre eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com