Deputy General Manager - D2C Sales - Logistics

Role Summary:

We are seeking an ambitious Deputy General Manager - D2C Sales to join our high-impact team. You will identify high-potential Direct-to-Consumer (D2C) brands and technology-driven e-retailers, architecting and selling tailored logistics platforms that integrate fulfillment, sophisticated last-mile delivery, and best-in-class reverse logistics.

Strategic Acquisition and Commercial Closure:

• Execute strategic sales plans to achieve and exceed rigorous monthly/quarterly targets for new client acquisition and shipment volume.
• Identify, qualify, and develop new business opportunities for B2C e-commerce and SME services through aggressive lead generation, networking, and consistent outbound sales activities, including cold calling.
• Manage the end-to-end sales cycle, from lead qualification to onboarding, focusing on securing profitable, long-term commercial agreements.

Solution Consulting and Client Success:

• Deeply analyze potential client requirements in fulfillment and returns management, providing customized business solutions that improve operational efficiency and enhance customer experience.
• Present compelling business proposals that clearly articulate the technological advantages and measurable ROI of integrating our platform (WMS/TMS) with the client's operations.
• Proactively manage and expand the Share of Wallet (SOW) of existing accounts through targeted upsell of new products, cross-sell of warehousing services, and expansion into new verticals or territories.

Market Intelligence:

• Prepare and present detailed sales reports, forecasts, and performance reviews, accurately tracking metrics like pipeline velocity and order accuracy rates.
• Stay updated with industry trends, competitor activities (pricing, promotions), and emerging D2C segments to inform strategic sales positioning.