CRM Manager

• Attend daily meetings with Program Managers and provide daily reports
• Join internal meetings and discussions to understand project requirements and update progress reports
• Maintain coordination with the Head of CRM for operational updates and issue escalations
• Participate in self-learning and internal training sessions to enhance CRM knowledge
• Prepare and manage basic Microsoft Excel reports and trackers for CRM activities
  

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  Excellent verbal and written communication skills
• Strong comprehension and ability to understand and convey client requirements clearly
• Organized, responsible, and able to manage multiple daily tasks effectively
• Team-oriented with a willingness to learn CRM and Salesforce fundamentals
  

• Any graduate or candidate currently pursuing graduation can apply
• Candidates with 12 years of experience in CRM coordination, client communication, or operations are also welcome
  

• Exposure to global IT operations and CRM systems
• Hands-on experience in daily CRM management and client coordination
• Learning opportunity to understand Salesforce basics and system processes
• Direct working experience with Program Managers and CRM leadership teams in the USA

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