Relationship Manager - Corporate & Commercial Cards

Job Purpose

Functional Role: Relationship Manager Corporate & Commercial Cards

Qualification: Graduation/ Post-graduation

Vertical: Credit Card

Location: Chennai

Department: Sales

Relevant Experience:

7+ years of work experience with meaningful part in managing Sales business

Functional Competencies:

• Ability to use all communication platforms effectively like telephone email face to face.
• Consultative selling experience with proven track-record of meeting and exceeding sales goals

Behavioral Competencies:

• Should have strong negotiation and interpersonal skills.
• Ability to get the job done and deliver results within time frame
• Extremely collaborative and influential

Job Responsibilities:

Financial & Non-Financial Responsibilities:

• Deliver assigned targets as communicated
• Should be able to execute strategies, Follows through on strategies in a disciplined and consistent manner
• Manage and maintain a sales pipeline.
• To ensure maintenance business related reports and MIS as required by management and leadership team
• Serve as the contact person representing AU brand on credit card matters.
• Responsible for offering credit card information and catalogs to clients; educating them on the terms and use of the cards as well as the prices; and also present clients credit card needs to the organization and proffer ways to meet them.
• Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers.
• Tracking and reporting sales performance including pipeline, acquisition results and market conditions.

Compliance & Risk Responsibilities:

• Responsible for ensuring regulatory compliance and guidelines and satisfactory internal audit . Adherence to the defined set of control of the Bank
• Showing and presenting all information collected for any case in healthy and clear terms, not to present any information related to customer, property, credit check, reference etc. about any customer while presenting the case of profile in visiting or appraising the case.