Factoring Receivable Operations

We are looking for a Collections Manager to oversee portfolio monitoring and recovery for our structured trade finance exposures. The role requires basic experience in NBFC/Banking collections, preferably in SME or trade finance portfolios, along with a clear understanding of regulatory and governance frameworks applicable in GIFT City.

1. Portfolio Monitoring & Risk Control

• Manage trade finance and lending portfolios to ensure timely recoveries and minimal delinquencies.
• Track ageing, overdue positions, and NPA trends; identify early warning signals.
• Work closely with Business, Credit & Risk teams to proactively mitigate stressed exposures.

1. Recovery Strategy & Execution

• Drive structured recovery strategies for the assigned portfolio.
• Engage directly with Corporate/SME clients, insurance companies, banks, and risk coverage partners for communications related to pending dues.
• Lead timely collection, settlement, and resolution discussions in line with policy.

1. Regulatory Compliance (IFSCA Framework)

• Ensure all collection practices are aligned with IFSCA regulations and internal governance standards.
• Maintain ethical, non-coercive recovery processes.
• Support audit requirements and regulatory reporting related to portfolio monitoring.
• Identify potential fraud or high-risk cases and escalate appropriately.

1. Reporting & MIS

• Prepare periodic MIS on delinquency ratios, ageing analysis, and recovery performance.
• Track recovery efficiency and resolution timelines.
• Present actionable insights to senior management.

1. Stakeholder & Client Management

• Maintain professional relationships during recovery processes.
• Collaborate with internalteams(Business, Risk, Credit, Legal, Ops) for holistic resolution.
• Balance credit loss minimisation with long-term client relationship management.