Int Chat Process | 0-1 Yrs | Upto 4 LPA | 4 Days Work | Uppal, Hyd

Greetings from 3G HR Services!!

We are Hiring for "International Technical Chat Support" requirement.

Role: International Chat Process (Technical Support)

(80% of Chat and 20% of Voice Process)

Experience: 0- 1+ Years

Salary:-

Freshers: 2.8 LPA

Experienced: Up to 4.0 LPA

Shifts: - 4 Days a Week, Night Shifts

Location: Uppal, Hyderabad

2 Way Cab is Provided

Skills:

• Typing Speed - 30 WPM
• Excellent communications
• Troubleshooting Skills
• International Chat Process Experience (preferred)

Roles and Responsibilities:

• * Interact with international customers via chat and email to provide information about products and services.
• * Assist with placement of orders, refunds, or exchanges.
• * Keep records of customer interactions and transactions, recording details of inquiries,
• * complaints, and comments, as well as actions taken. Process orders and billing.
• * Follow up to ensure that appropriate actions were taken on customers' requests.
• * Refer unresolved customer grievances or special requests to designated departments for further investigation.

Desired Candidate Profile:

• Excellent written communication skills in English (grammar, tone, and clarity are essential).
• Strong problem-solving and analytical abilities.
• Good interpersonal skills with a customer-first approach.
• Prior experience in international voice/chat/email support will be an added advantage.

Contact:

• Pradyuti HR - 8331862971
• Yasmeen HR - 8520802095
• Afreen HR - 9063562611

Email Id - 3ghr03@gmail.com