3K Technologies - Account Manager - Customer Success - Microsoft Dynamics 365

Role Overview:

• You will identify organizations already using Dynamics 365 (BC/F&O/CE) or Power Platform, understand their challenges with current partners, and position 3KT's superior support, expertise, and solutions.

• You'll drive acquisition, revenue growth, and customer success.

Key Responsibilities:

• Identify and engage existing D365 & Power Platform customers.

• Conduct outreach via LinkedIn, events, Microsoft ecosystem & references.

• Run discovery calls and position 3KT's support, services & accelerators.

• Drive partner takeover conversations and Microsoft PCR processes.

• Upsell & cross's ell D365 modules and Power Platform solutions.

• Coordinate with presales & delivery teams for demos and proposals.

• Maintain CRM pipeline and achieve monthly acquisition targets.

Ideal Candidate Profile:

• 2-10 years experience in D365/Power Platform sales, presales or account management.

- Strong understanding of D365 BC/F&O/CE modules + Power Apps/Automate/BI.

• Excellent communication, presentation & stakeholder-management skills.

• Ability to engage CIOs, CFOs, IT Heads, Digital/ERP Leaders.

• Strong hunting + consultative selling mindset.

• Experience in Microsoft partner ecosystem is a plus.

Success Metrics:

• New customer acquisitions

• Partner-change discussions initiated

- Support takeover deals closed

• Recurring revenue growth

• Upsell/cross's ell pipeline

If you're passionate about Microsoft Business Applications and love driving value for customers, we'd love to connect!